Maria Rebolloso
Austin,TX
Summary
Adept at managing high-stress situations, I excelled in dispatch coordination and customer relations at Gomez Towing. My critical thinking and efficient schedule management streamlined operations, enhancing productivity. Demonstrating strong multitasking as a Prep Cook at Ez's Brick Oven&grill, I significantly reduced food waste, showcasing my ability to maintain focus and efficiency in fast-paced environments.
Overview
23
23
years of professional experience
Work History
Dispatcher
Gomez Towing
Austin, TX
03.2010 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Generated reports to track deliveries and maintain proper records and documentation.
- Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
Prep Cook
Ez's Brick Oven&grill
Austin, TX
01.2001 - 12.2007
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
Education
Middle School Education
SECUNDARIA TECNICA #60
MEXICO05.1998
Skills
- Customer Relations
- Dispatch Coordination
- Schedule Management
- Critical Thinking
Timeline
Dispatcher
Gomez Towing
03.2010 - Current
Prep Cook
Ez's Brick Oven&grill
01.2001 - 12.2007
Middle School Education
SECUNDARIA TECNICA #60