Maria Rodriguez
Miami,FL
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Root Canal Specialists
03.2020 - 06.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Restaurant Hostess & Server, Bartender
Tap42
07.2020 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Education
Associate of Science - Nursing
Galen College of Nursing
Pembroke Pines, FL05.2026
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
Languages
Spanish
English
Timeline
Restaurant Hostess & Server, Bartender
Tap42
07.2020 - Current
Front Desk Receptionist
Root Canal Specialists
03.2020 - 06.2020
Associate of Science - Nursing
Galen College of Nursing
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