Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Rodriguez

Azusa,CA

Summary

Dynamic and results-oriented professional with a proven track record at The Home Depot, adept in leveraging analytical skills and financial acumen to drive sales and customer satisfaction. Skilled in CSR systems and payment management, I excel in fostering client relationships and team development, achieving performance excellence through a customer-first approach.

Overview

5
5
years of professional experience

Work History

Member Service Specialist

Triple AAA
Arcadia, CA
05.2018 - 10.2020
  • Excelled in a thriving sales environment by upselling and cross-selling products and services.
  • Certified public notary, trained in DMV registrations.
  • Assisted in taking passport photos, distributing maps and tour books, and other services for members.
  • Organized and led a team of 15 to develop accurate and effective customer service and product knowledge.

Paint Department Supervisor

The Home Depot Inc
Monrovia, CA
04.2016 - 05.2018

Décor Department Supervisor | The Home Depot, Monrovia, CA April 2016 - 2017

  • Trained a team of specialists to thrive in a goal- and deadline-driven atmosphere.
  • Coordinated meetings and events for department leadership.
  • Handled clerical tasks to fulfill product orders, coordinate product deliveries, and manage various telephone services.
  • Controlled merchandise inventory, solved complex problems, and maintained accurate records of sales and special ordered merchandise.

Paint Department Supervisor | The Home Depot, Monrovia, CA April 2017 - 2018

  • Provided excellent customer service and clerical management, including placing and filing orders, coordinating with product vendors to ensure product availability, and answering phone calls.
  • Trained, coached, and developed associates in various departments to ensure excellent customer service and a productive work atmosphere. rewrite as resume professional Maria Rodriguez 1861 Warrington Ave, Duarte Ca. 91010 | 626.260.4750 | arteaga_m88@icloud.com Objective A self-starting individual who has a versatile skill set in project management, sales, and communication. Recognized with numerous awards for accomplishments in customer service and performance excellence. Education Pasadena City College - Pasadena, CA High School Diploma - 2013 skills Computer skills: 40+/words per minute, Windows/Excel/Word/Power Point, strong Customer Service skills, sales management, client/vendor coordinating, bilingual, self-starter. Experience 2020-Current: member service SPECIALIST | american automobile association | Arcadia, ca may 2018 - oct 2020 Excelled in a thriving sales environment by upselling and cross selling product and services. Certified public notary, Trained in DMV registrations. Assisted in taking passport photos, distributing maps and tour books, and other services for members. Organize and lead a team of 15 to develop accurate and effective customer service and product knowledge. Paint department supervisor |the home depot| Monrovia, CA april 2017 -2018 Excellent customer service and clerical management skills, such as placing and filing orders, coordinating with product vendors to ensure product availability, and answering phone calls. Train, coach, and develop associates in various departments to ensure excellent customer service and a productive work atmosphere. Provide merchandising advice to store management team, demonstrate product knowledge with customers, and lead fellow associates by example. Develop relationships with vendors and clients by effectively communicating with each. décor Department supervisor |the home depot| Monrovia, CA april 2016 -2017 Train team of specials to thrive in an intense goal and deadline driven atmosphere. Coordinate meetings and events for department leadership. Clerical tasks to fulfill product orders, coordinate product deliveries, and handling various telephone services for the company and individual customers. Merchandise quantity control of inventory, complex problem solving, and archive accurate records of sales and special ordered merchandise. member service SPECIALIST | american automobile association | Arcadia, ca may 2018 - oct 2020 Excelled in a thriving sales environment by upselling and cross selling product and services. Certified public notary, Trained in DMV registrations. Assisted in taking passport photos, distributing maps and tour books, and other services for members. Organize and lead a team of 15 to develop accurate and effective customer service and product knowledge. Paint department supervisor |the home depot| Monrovia, CA april 2017 -2018 Excellent customer service and clerical management skills, such as placing and filing orders, coordinating with product vendors to ensure product availability, and answering phone calls. Train, coach, and develop associates in various departments to ensure excellent customer service and a productive work atmosphere. Provide merchandising advice to store management team, demonstrate product knowledge with customers, and lead fellow associates by example. Develop relationships with vendors and clients by effectively communicating with each. décor Department supervisor |the home depot| Monrovia, CA april 2016 -2017 Train team of specials to thrive in an intense goal and deadline driven atmosphere. Coordinate meetings and events for department leadership. Clerical tasks to fulfill product orders, coordinate product deliveries, and handling various telephone services for the company and individual customers. Merchandise quantity control of inventory, complex problem solving, and archive accurate records of sales and special ordered merchandise.

Maria Rodriguez

1861 Warrington Ave, Duarte, CA 91010 | 626.260.4750 | arteaga_m88@icloud.com

Objective A self-starting individual with a versatile skill set in project management, sales, and communication. Recognized with numerous awards for accomplishments in customer service and performance excellence.

Education Pasadena City College, Pasadena, CA High School Diploma, 2013

Skills

  • Computer skills: 40+ WPM, Windows/Excel/Word/PowerPoint
  • Strong customer service skills
  • Sales management
  • Client/vendor coordination
  • Bilingual
  • Self-starter

Experience

Member Service Specialist | American Automobile Association, Arcadia, CA May 2018 - Oct 2020

  • Excelled in a thriving sales environment by upselling and cross-selling products and services.
  • Certified public notary, trained in DMV registrations.
  • Assisted in taking passport photos, distributing maps and tour books, and other services for members.
  • Organized and led a team of 15 to develop accurate and effective customer service and product knowledge.

Paint Department Supervisor | The Home Depot, Monrovia, CA April 2017 - 2018

  • Provided excellent customer service and clerical management, including placing and filing orders, coordinating with product vendors to ensure product availability, and answering phone calls.
  • Trained, coached, and developed associates in various departments to ensure excellent customer service and a productive work atmosphere.
  • Provided merchandising advice to store management team, demonstrated product knowledge with customers, and led fellow associates by example.
  • Developed relationships with vendors and clients through effective communication.

Education

High School Diploma -

Pasadena City College
Pasadena, CA
05-2013

Skills

  • CSR systems
  • Payment management
  • Customer service representation
  • Financial acumen
  • Analytical mindset
  • Outbound calls

Timeline

Member Service Specialist

Triple AAA
05.2018 - 10.2020

Paint Department Supervisor

The Home Depot Inc
04.2016 - 05.2018

High School Diploma -

Pasadena City College
Maria Rodriguez