Maria Salinas
Edcouch,TX
Summary
Experienced cashier and team lead with a strong background in customer service, payment processing, and cash drawer balancing. Known for resolving customer concerns, handling transactions accurately, and supporting smooth daily operations.
Overview
1
1
Language
9
9
years of professional experience
Work History
Cashier
Barri Money Services
McAllen, Texas
06.2024 - 05.2026
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed money transfers and bill payments for Barri Money Services customers, ensuring accurate transactions and timely service.
- Cashed checks and issued money orders following Barri service procedures.
- Greeted customers and provided information on remittance, payment, and cash services to enhance customer understanding.
- Resolved customer questions about fees, receipts, and payment options.
- Collected identification and reviewed documents to ensure compliance with service procedures and regulatory standards.
- Entered transactions into Barri systems with accuracy and care.
- Balanced cash drawer and verified transaction totals at shift close.
- Counted cash drawers and safes at shift start and end, balanced funds, and tracked transactions accurately.
Cashier Team Lead
Burlington
Edinburg, Texas
10.2020 - 06.2024
- Optimized checkout line flow and directed guests to open registers, reducing wait times.
- Coordinated front-end staff schedules and break assignments to maintain adequate coverage during peak hours.
- Monitored cashier performance and provided constructive feedback to enhance service quality.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Resolved customer issues with returns, exchanges, and checkout concerns
- Assisted cashiers with resolving customer complaints and inquiries.
- Processed refunds and exchanges according to company policy.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Cashier/Assistant Manager
Rainbow Shops
Weslaco, Texas
10.2017 - 02.2020
- Resolved customer concerns at checkout with professional communication.
- Processed sales returns and exchanges through point-of-sale register.
- Balanced cash drawers and checked register accuracy during shifts.
- Supported floor operations by organizing merchandise, assisting customers, hanging clothes, adding security sensors, stocking items, and recovering sales floor.
- Oversaw opening and closing tasks for Rainbow Shops retail floor to ensure smooth operations.
- Reconciled registers to prepare daily bank deposits.
- Coordinated daily banking activities, including deposits, withdrawals, transfers, and check cashing to maintain financial accuracy.
Education
High School Diploma -
Edcouch Elsa High School
Edcouch, TX06-2016
Associate of Arts - Architectural Drafting
South Texas College
Weslaco, TXSkills
- Customer service
- Conflict resolution
- Guest inquiries
- Refund handling
- Register operations
- Payment processing
- Cash handling and management
- Cash drawer balancing
- Money transfer systems
- Team supervision
- Multitasking and organization
- Work ethic and integrity
Languages
English/Spanish
Professional
Timeline
Cashier
Barri Money Services
06.2024 - 05.2026
Cashier Team Lead
Burlington
10.2020 - 06.2024
Cashier/Assistant Manager
Rainbow Shops
10.2017 - 02.2020
High School Diploma -
Edcouch Elsa High School
Associate of Arts - Architectural Drafting
South Texas College