Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria santillan

CHULA VISTA,CA

Summary

Dedicated and detail-oriented property manager with hands-on experience managing four residential properties. Skilled in tenant relations, rent collection, basic maintenance coordination, and lease management. Strong communicator with a proactive approach to property upkeep and tenant satisfaction. Eager to grow in the property management field and bring strong organizational and customer service skills to a professional team.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

RL Jones Properties
Chula Vista, CA
10.2023 - 04.2025
  • Handled import/export documentation, customs compliance, and customer inquiries in a high-pressure logistics environment.
  • Coordinated with clients, freight forwarders, and agencies to ensure timely cargo release.
  • Managed detailed tracking of shipments.
  • Provided accurate and timely communication to clients regarding status updates and documentation requirements.
  • Demonstrated strong multitasking skills, managing multiple client files and deadlines daily.

Independent Property Manager

LINA DOMINGUEZ
Chula Vista, CA
01.2021 - 01.2023
  • Managed daily operations for four rental properties, ensuring optimal performance and tenant satisfaction.
  • Handled tenant communications, lease signings, and renewals to maintain strong relationships.
  • Collected monthly rent payments while maintaining accurate financial records.
  • Coordinated minor repairs and routine maintenance with local vendors to uphold property standards.
  • Conducted regular property inspections to ensure compliance with local rental regulations.

Education

High School Diploma -

Montgomery High School
San Diego, CA
5 2016

Some College (No Degree) - Business Administration

San Diego City College
San Diego, CA

Skills

  • Property Oversight
  • Tenant Communication
  • Rent Collection & Payment Tracking
  • Lease Agreements & Renewals
  • Maintenance Coordination
  • Basic Budgeting & Expense Tracking
  • Move-In/Move-Out Inspections
  • Conflict Resolution
  • Microsoft Excel

Languages

English
Professional
Spanish
Professional

Timeline

Customer Service Representative

RL Jones Properties
10.2023 - 04.2025

Independent Property Manager

LINA DOMINGUEZ
01.2021 - 01.2023

High School Diploma -

Montgomery High School

Some College (No Degree) - Business Administration

San Diego City College

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