Maria Santos
Los Angeles Ca,CA
Summary
Highly strategic customer service professional with 12 years of
experience with customer service and office management skills.
Motivated, Hard working, organized, responsible and multi-task oriented with the ability to maintain customer satisfaction and contribute to company success.
Overview
11
11
years of professional experience
Work History
Customer Service
Aleks Skate Shop
Los Angeles , CA
01.2012 - 01.2013
- Cashier
- Greeted customers upon arrival.
- Prepared and sold customized merchandise to individuals.
- Prepared invoices.
- Inventory reports.
- Re-stocking
- Store maintenance
Office Manager
Thunder Finishing Inc.
Los Angeles, CA
03.2002 - 01.2012
Office management:
- Data Entry
- Customer receipts
- Invoices
- Payroll
- Greet customers upon entrance
- Assisted customers over the phone.
Education
High School Diploma - General Education
Thomas Jefferson High School
2001
Skills
- Customer Service
- Courteous demeanor
- Store maintenance ability
- Inventory control familiarity
- Telecommunication skills
- Invoice processing
- Strong organizational skills
- Microsoft Excel
- Microsoft Word
Accomplishments
- Provided required daily, weekly and monthly reports.
- Completed all task assigned
- Maintained customer satisfactory.
- Multi-task to maximize company's success.
Timeline
Customer Service
Aleks Skate Shop
01.2012 - 01.2013
Office Manager
Thunder Finishing Inc.
03.2002 - 01.2012
High School Diploma - General Education
Thomas Jefferson High School
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