Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Trejo

PORT SAINT LUCIE,Florida

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

9
9
years of professional experience

Work History

Pharmacy Technician

Publix
08.2019 - Current
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.

Customer Service Staff Member

Publix
06.2016 - 08.2019
  • Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
  • Contributed to increased sales by offering personalized product recommendations based on customer needs.
  • Streamlined processes by creating detailed FAQs and troubleshooting guides for customers to reference.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Education

Bachelor of Science - Criminal Justice

Indian River State College
Ft. Pierce, FL
05.2024

Skills

  • Insurance Billing
  • Answering Customer Questions
  • Continuous Learning
  • Customer Service
  • Drug Inventory Control
  • Team Collaboration

Languages

Spanish
Native or Bilingual

Timeline

Pharmacy Technician

Publix
08.2019 - Current

Customer Service Staff Member

Publix
06.2016 - 08.2019

Bachelor of Science - Criminal Justice

Indian River State College

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