MARIA VALDEZ
Inner City Harbor Logistics
Redwood City,CA
2
Languages
14
years of professional experience
Motivated pre-nursing student pursuing prerequisite coursework for a Bachelor of Science in Nursing program, eager to bring hands-on patient care experience and a background in healthcare administration to a new role. Adapts quickly to fast-paced environments and approaches every patient with empathy and care. Bilingual in English and Tagalog, with strong communication skills for serving diverse communities.
Work History
Administrative Assistant
4 Years 7 Months- Managed multi-line phone system, efficiently routing calls and delivering messages to staff and visitors.
- Developed and maintained record filing system to enhance document organization and management.
- Coordinated timely office equipment repair and maintenance with vendors to minimize downtime.
- Implemented process improvements that reduced administrative bottlenecks and increased productivity.
Front Desk Receptionist
2 Years 8 Months- Greeted guests at front desk, fostering welcoming atmosphere while efficiently managing check-in process using Opera system.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Oversaw daily cash handling and reconciliation of transactions, ensuring accuracy and compliance with policies.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Non-Clinical Case Manager
3 Years- Facilitated access to appropriate, high-quality care for patients, ensuring alignment with treatment goals.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Assessed treatment plans to ensure compliance with individual goals and healthcare standards, optimizing patient outcomes.
- Coordinated care responses for individual patients based on physician recommendations, insurance parameters, and procedural costs.
Certified Nurse Assistant (CNA)
2 Years 1 Month- Facilitated personal hygiene management, feeding, and ambulation to enhance residents' comfort and dignity.
- Monitored patient stability by checking vital signs and weight, accurately recording intake and output to support care decisions.
- Reduced risk of patient infection and cross-contamination through proper cleaning and sterilization of equipment.
- Transported patients safely between rooms and appointments to ensure timely access to necessary medical services.
Education
Bachelor of Science in Nursing (BSN)
Licensed Vocational Nurse (LVN)
Certified Nursing Assistant (CNA) Program
Skills
EHR management
Computer & Technology Literacy
Patient care
Vital Signs Monitoring
Hygiene assistance
Infection control
Fast-Paced Environment Readiness
Team Collaboration
Strong Communication
Time Management
Quick Learner & Adaptable
Bedside manner
LANGUAGES
English — Fluent
Tagalog — Native/Bilingual
Timeline
Administrative Assistant
Inner City Harbor Logistics
02.2019 - 09.2023Read More
Front Desk Receptionist
Beresford Hotel
05.2016 - 01.2019Read More
Non-Clinical Case Manager
Medics Choice Home Health Agency
04.2013 - 04.2016Read More
Certified Nurse Assistant (CNA)
Gardens of Roswell
09.2009 - 10.2011Read More
Grand Canyon University
Bachelor of Science in Nursing (BSN)
Read More
Gurnick Academy
Licensed Vocational Nurse (LVN)
Read More
Solano College of Nursing
Certified Nursing Assistant (CNA) Program
Read More