Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Certification
Timeline
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Maria Vasquez

College Park,MD

Summary

Dynamic professional with a strong background in customer service and animal care, proven ability to enhance client relations, and maintain a friendly and helpful attitude. Recognized for effective communication and problem-solving skills, ensuring customer satisfaction in fast-paced environments. Committed to delivering exceptional service and support to clients and staff.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Diamond Shine
Miami, FL
09.2021 - 05.2022
  • Monitored dining room to ensure cleanliness and proper setup at all times.
  • Checked food quality prior to serving customers to maintain safety standards.
  • Upheld sanitation standards in compliance with health department regulations.
  • Delivered exceptional customer service, addressing inquiries and complaints promptly.
  • Executed opening and closing tasks, including setting up dining area and restocking supplies.
  • Maintained accurate transaction records during shifts as mandated by law and policy.

Veterinary Assistant (Community Hours)

Animal Clinic of Miami Dade
Miami, FL
07.2019 - 03.2020
  • Delivered effective customer service by addressing inquiries on pet care and medications.
  • Scheduled appointments and provided clients with detailed information on available services.
  • Maintained accurate inventory of pet products, including food, treats, toys, and accessories.
  • Managed office supply orders and ensured a tidy reception area for client visits.
  • Greeted clients and pets upon arrival, fostering a welcoming environment.
  • Executed community service hours while enhancing client relations in a veterinary setting.
  • Provided detailed patient care instructions to pet owners.

Education

High School Diploma -

Parkdale High School
Riverdale
06-2025

Skills

  • Customer service and support
  • Inventory management
  • Team collaboration
  • Project coordination
  • Scheduling and calendar management
  • Documentation and reporting
  • Calm demeanor and phone etiquette
  • Client relations and performance improvement
  • Social media strategy development
  • Advanced camera skills
  • Creative vision
  • Marketing strategies
  • Animal handling
  • Childcare

Accomplishments

  • President of robotics
  • FBLA public speaking 2nd place trophy (county)
  • Board member of 7 clubs

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Affiliations

  • Photographer

Certification

  • Adobe Certified Professional
  • HTM certificate (modeling)

Timeline

Server

Diamond Shine
09.2021 - 05.2022

Veterinary Assistant (Community Hours)

Animal Clinic of Miami Dade
07.2019 - 03.2020

High School Diploma -

Parkdale High School