Maria Vasquez
LASVEGAS,NV
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Manager
Heart Attack Grill
LASVEGAS, NV
05.2021 - 05.2026
- Supervised daily operations in high-volume restaurant environment.
- Coordinated staff schedules to optimize workflow and service efficiency.
- Trained new employees on safety protocols and customer service standards.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Managed food and beverage orders using point-of-sale systems.
- Assisted in menu knowledge to enhance guest dining experiences.
- Greeted customers, answered questions, and recommended specials to increase profits.
Server
La Mojarra Loca
2797 S Maryland Pkwy Las Vegas, NV 89109 United S
01.2018 - 05.2021
- Provided exceptional customer service in a fast-paced dining environment.
- Supported team members during peak hours to enhance workflow efficiency.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
Mission High School
801 N Veterans Memorial Dr Las Vegas, NvSkills
- Staff management
- Point-of-sale systems
- Safety training
- Customer service
- Staff training and development
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Food handler manager card
Timeline
Manager
Heart Attack Grill
05.2021 - 05.2026
Server
La Mojarra Loca
01.2018 - 05.2021
Mission High School