MARIA VELASQUEZ
Burbank,IL
Summary
Successful and seasoned Insurance Agent with expertise in providing wide range of high-quality insurance solutions. Possesses deep knowledge of insurance industry with extensive with various Insurance carriers and platforms, specializing in Commercial Insurance, experience assessing customer risk and providing tailored solutions to meet needs. Adept at building trust with clients, providing guidance and financial advice, and delivering outstanding service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Insurance Agent
MV INSURANCE AGENCY CORP.
04.2015 - Current
- Responded to customer calls swiftly to resolve issues and answer questions and offer quotes.
- Maintained high standards of customer service by building relationships with clients.
- Assist clients with Insurance recommendations and endorsements.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
- Collected premiums on or before effective date of coverage.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
Insurance Agent
Acceptance Insurance
05.2011 - 04.2014
- Met with customers to provide information about available products and policies.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Monitored customer feedback and identified areas of improvement.
- Maintained high standards of customer service by building relationships with clients.
Skills
- Customer Service
- Customer Follow-Up
- Client Relations
- Licensed Insurance Agent
- Quotes and Sales
- Account Management
- Client Retention
- Notary
Certification
- Licensed Insurance Agent with 10+ Yrs. of Experience and knowledge of property and casualty within the industry.
- Specialize in Commercial Insurance, General Liability and Workman's Comp.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Arabic
Limited Working
Timeline
Insurance Agent
MV INSURANCE AGENCY CORP.
04.2015 - Current
Insurance Agent
Acceptance Insurance
05.2011 - 04.2014
- Licensed Insurance Agent with 10+ Yrs. of Experience and knowledge of property and casualty within the industry.
- Specialize in Commercial Insurance, General Liability and Workman's Comp.
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