Summary
Overview
Work History
Education
Skills
Languages
Reference
Timeline
Generic

Maria Zamora

Weslaco,TX

Summary

Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication, and leadership abilities.

Overview

4
4
years of professional experience

Work History

Leasing Consultant

RPM Living
San Antonio, Texas
03.2025 - Current
  • Conducted personalized tours for prospective tenants, resulting in new leases.
  • Maintained accurate records of applicants, applications, and leases.
  • Tracked leads using Knock software and followed up with interested parties.
  • Ensured paperwork completion adhered to company policy for accuracy.
  • Responded promptly to tenant maintenance requests to enhance satisfaction.
  • Escalated critical issues to property manager for immediate resolution.
  • Developed marketing strategies using social platforms to boost leasing activity.
  • Monitored local market competition to identify pricing trends and amenities offered.

Leasing Agent

UAG
San Antonio, TX
06.2021 - Current
  • Resolved inquiries by employing active listening and open-ended questioning techniques.
  • Conducted background checks and processed rental applications for potential tenants.
  • Engaged prospective tenants during property tours, showcasing features and addressing concerns.
  • Followed up with tenants regarding renewal notices to ensure timely responses.
  • Maintained professionalism in challenging situations to uphold company reputation.
  • Answered calls from various parties, providing prompt solutions to problems.
  • Facilitated tenant application processes by encouraging submissions post-tours.
  • Utilized effective communication skills to enhance client relations and resolve issues.

Leasing Agent

GVA Management
Harlingen, TX
06.2023 - 03.2024
  • Resolved inquiries through active listening and effective questioning techniques.
  • Managed tenant inquiries, scheduling property tours for prospective renters.
  • Processed rental applications, conducting thorough background checks to ensure eligibility.
  • Assisted in lease negotiations, preparing agreements for new tenants.
  • Collaborated with maintenance teams to address repair requests promptly.
  • Greeted prospective tenants, providing property tours and answering questions.
  • Maintained accurate correspondence records for future reference.
  • Performed administrative duties including filing paperwork and updating databases.
  • Assisted in lease negotiations and prepared lease agreements for new tenants.
  • Coordinated move-in and move-out inspections to ensure property readiness.
  • Developed marketing materials to promote available properties in the portfolio.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Contacted and followed up with tenants on renewal notices.
  • Inspected vacant units and ensured they were ready for showings.
  • Collected security deposits from new tenants.
  • Maintained a professional attitude when dealing with difficult situations or customers.
  • Monitored rent collection activities and pursued delinquent accounts.

Education

Ferrary Adult Education Center
San Antonio, TX
05.2020

High School Diploma -

Conalep Plantel
Leon Gto
07.2009

Skills

  • Property management and marketing
  • Sales and negotiation
  • Application processing and audits
  • Lease coordination
  • Background verification
  • Customer service and conflict resolution
  • Fair housing compliance
  • Resman, RealPage, and Yardi expertise

Languages

English
Professional
Spanish
Full Professional

Reference

  • Verónica stuparu (214)516-3123
  • Jalys Castillo (956) 295 5079 Email: castillojalys@gmail.com
  • Renard Hamilton (210)307 8378

Timeline

Leasing Consultant

RPM Living
03.2025 - Current

Leasing Agent

GVA Management
06.2023 - 03.2024

Leasing Agent

UAG
06.2021 - Current

Ferrary Adult Education Center

High School Diploma -

Conalep Plantel

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