Maria Zuniga
Kansas City,MO
Summary
Expertise includes conducting eye tests, collecting measurements and documenting patient histories to complete smooth and efficient appointments. Successful at collaborating professionals to meet patient needs and provide optimal eye care. Desire to take on new position with growing team.
Customer-focused eyewear specialist with several years of experience meeting client vision needs and embracing store's business goals. Empathetic professional with exceptional listening skills resulting in long-term customer relationships. Committed to commercial success, as evidenced by repeated recognition for top store eye wear sales.
Overview
3
3
years of professional experience
Work History
Optician
AEG Vision
Columbia, MO
09.2024 - Current
- Managed client frame selection processes and walked through lens options.
- Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
- Verified finished lenses ground to prescription specifications.
- Heated, shaped, or bent metal or plastic frames to fit eyeglasses to client.
- Recommended specific lenses, coatings and frames to suit individual client needs.
- Organized inventory according to product type and manufacturer specifications.
- Conducted follow-up calls to ensure customer satisfaction with purchase.
- Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
- Instructed customers on how to care for, insert and remove contact lenses.
Sales Specialist
Verizon
Overland Park, KS
05.2023 - 09.2024
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Generated daily reports on sales performance metrics such as revenue goals achieved.
- Generated leads per week and pursued appointment opportunities to convert prospects into new customers.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Produced sales documents, finalized deals and filed records.
- Developed key customer relationships to increase sales.
- Reset store displays for special events and seasonal merchandise changes.
- Developed and implemented sales strategies to increase customer base.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
Registration Specialist
Cox Health
Springfield, MO
11.2021 - 04.2024
- Carefully checked insurance information for benefits coverage and input pre-authorization documents into system.
- Verified insurance coverage for incoming patients and ensured that all documents were accurate and up-to-date.
- Reviewed medical records for completeness, accuracy, and compliance with regulations.
- Provided excellent customer service to patients and their families regarding registration process.
- Maintained HIPAA compliance and integrity of hospital policies and procedures.
Education
Aesthetics - Aesthetics
Paul Mitchell The School
Springfield, MO03-2023
High School Diploma -
Kirksville High School
Kirksville, MO05-2019
Skills
- Display building
- Retail sales
- Computer skills
- Order preparation
- Multifocal lenses
- Eyewear brands
- Transaction processing
Languages
Spanish
Professional
English
Professional
Timeline
Optician
AEG Vision
09.2024 - Current
Sales Specialist
Verizon
05.2023 - 09.2024
Registration Specialist
Cox Health
11.2021 - 04.2024
Aesthetics - Aesthetics
Paul Mitchell The School
High School Diploma -
Kirksville High School