Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Zuniga

Oakland Park,FL

Summary

Experienced with managing floor activities and leading teams to ensure operational efficiency. Utilizes strong communication and organizational skills to maintain productive work environment. Track record of implementing effective processes and resolving conflicts to improve overall performance.

Overview

19
19
years of professional experience

Work History

Floor Supervisor

Toni's Cleaners
05.2013 - Current
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Streamlined daily processes for increased efficiency, implementing new procedures and best practices.
  • Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.

Dry Cleaner

Depot Cleaners
06.2011 - 05.2013
  • Rinsed articles in water and acetic acid solutions to remove excess dye and fix colors.
  • Sprayed steam, water or air over spots to flush out chemicals, dry material and brighten colors.
  • Mixed and added detergents, dyes, bleaches and starches to clean, color, dry, and stiffen articles.
  • Maintained strict adherence to health and safety regulations by keeping the work area clean, organized, and free of hazards.

Dry Cleaner

Toni's Cleaners
02.2007 - 06.2011
  • Inspected finished garments thoroughly before returning them to customers, ensuring quality standards were met consistently.
  • Communicated effectively with dry-cleaning technicians about special requests or concerns related to customers'' items.
  • Displayed excellent time-management skills by prioritizing tasks efficiently under pressure without compromising attention to detail.
  • Collaborated with team members to streamline workflow processes, resulting in faster turnaround times for customers.

Education

Santa Rosa
Chimbote, Peru

Skills

  • Team leadership
  • Customer satisfaction
  • Employee motivation
  • Safety monitoring
  • Operations oversight
  • Quality controls
  • Task delegation
  • Workplace organization

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Floor Supervisor

Toni's Cleaners
05.2013 - Current

Dry Cleaner

Depot Cleaners
06.2011 - 05.2013

Dry Cleaner

Toni's Cleaners
02.2007 - 06.2011

Santa Rosa

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