Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Maria Valencia

Hyannis,MA

Summary

Responsible multilingual and Hardworking passionate job seeker with strong organizational skills eager to secure entry-level operation manager position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Operations Manager

CVS Pharmacy
02.2023 - Current
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Financial management
  • Coordinated leadership workshops to educate team members on best practices to optimize productivity.
  • Eased team transitions and new employee orientation through effective training and development.
  • Scheduled employees for weekly shifts, taking into account customer traffic and employee strengths.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.

Department Supervisor

Home Depot
05.2021 - 01.2023
  • Increased earnings by achieving sales goals, improving customer service, and sticking to team goals.
  • Improved merchandising and promotional strategies to increase customer engagement and sales.
  • Organized warehouse and backroom spaces by loading and unloading merchandise from trucks.
  • Created weekly schedules to ensure adequate coverage for anticipated demands.
  • Exceeded sales targets and met business objectives by motivating employees and promoting targeted products.
  • Drove 5 different types of cargo equipment like forklift, reach truck, electric ladder, order picker and electric pallet jack

Senior Team Member

Chick-fil-A
11.2016 - 05.2021
  • Mentored junior team members on the protocols and procedures of each station to maximize contributions.
  • Onboarding employees received training and support from me.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Cashier
  • Food bagging
  • Took orders through headset

Education

Industrial Engineering -

Libre University of Colombia
Bogota Colombia

High School -

Tabora District Educational Institution
Bogota Colombia
11.2004

Skills

  • Inventory management
  • Problem-solving
  • Operator equipment
  • Excellent Customer Service
  • Takes initiative
  • Quick Learner
  • Productive
  • Business operations
  • Supervision
  • Organization

Timeline

Operations Manager

CVS Pharmacy
02.2023 - Current

Department Supervisor

Home Depot
05.2021 - 01.2023

Senior Team Member

Chick-fil-A
11.2016 - 05.2021

Industrial Engineering -

Libre University of Colombia

High School -

Tabora District Educational Institution

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Maria Valencia