Maria Camila Colmenares R
Miramar,FL
Summary
Versatile and dynamic professional with a proven track record at Physicians Group, excelling in patient registration and enhancing customer satisfaction. Mastered medical billing and problem-solving, significantly improving office efficiency. Demonstrates exceptional computer proficiency and a commitment to maintaining confidentiality, embodying the pinnacle of medical office administration and customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Physicians Group
03.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Manager
Sarpinos
01.2022 - 03.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Medical Assistant
ICR Florida Institute
11-2024
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Patient registration
- Microsoft office
- HIPAA compliance
- Appointment setting
- Insurance verification
- HIPAA guidelines
- Appointment management
- Payment collection
- Reminder calls
- Records management
- Medical billing
- Electronic medical records
- EMR / EHR
- Paperwork coordination
- Medical office administration
- Insurance verifications
- Typing and filing
- Co-payment collection
- Patient reception management
- Customer service
- Problem-solving
- Computer proficiency
Certification
- Registered Phlebotomy Technician (RPT) - American Medical Technologists (AMT).
- Basic Life Support (BLS) - American Heart Association.
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Medical Receptionist
Physicians Group
03.2024 - Current
Manager
Sarpinos
01.2022 - 03.2024
Medical Assistant
ICR Florida Institute
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