Maria Christina Gonzalez
Zapata,TX
Summary
Proactive and caring worker with 5 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Hard Worker, Quick Learner, Team player
Overview
9
9
years of professional experience
Work History
Cashier
Triple A Liquor Store
03.2024 - Current
- Processed customer transactions accurately and efficiently.
- Assisted customers with product inquiries and service requests.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and refunds in compliance with company policies.
- Monitored inventory levels at checkout to ensure product availability.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Improved efficiency, organized checkout area for optimal workflow.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Childcare Teacher, Cook, Office Assistant
Little Angels Learning Center #2
12.2023 - Current
- Developed and implemented age-appropriate lesson plans to enhance children's learning experiences.
- Facilitated daily activities that promote physical, social, and emotional development in young children.
- Monitored children's progress and provided feedback to parents during regular communication sessions.
- Created a safe, welcoming environment by maintaining cleanliness and organization of classroom materials.
- Mentored new teachers, sharing best practices and providing guidance on effective classroom management techniques.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Monitored classroom to verify safe and secure environment.
- Maintained cleanliness and organization in kitchen areas to promote food safety.
- Operated kitchen equipment efficiently while following safety protocols.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Managed daily office operations, ensuring efficiency and organization in a busy learning environment.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
- Ensured operational continuity, providing critical administrative support during staff absences and peak workload periods.
Assistant Manager
Chevron 7 Days
11.2019 - 05.2022
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Trained and mentored staff on customer service techniques and operational procedures.
- Developed staff schedules to enhance productivity and meet business needs efficiently.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Oversaw daily operations to maintain store cleanliness and organization.
Cashier
Hawk Quick
07.2017 - 11.2018
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Performed cash, card, and check transactions to complete customer purchases.
Child Caregiver
Little Angels Learning Center #1
11.2016 - 01.2018
- Supervised daily activities for children, ensuring safety and engagement.
- Developed and implemented age-appropriate educational activities to enhance learning.
- Collaborated with team members to create individualized care plans for each child.
- Monitored children's behavior, providing guidance and support as needed.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
- Collaborated with parents to develop individualized care plans addressing specific needs of their children.
- Worked with children to develop good cognitive, physical and language skills.
- Read stories, sang songs and facilitated creative play.
- Documented children's growth and development.
- Logged information regarding naps, feedings, and any medications administered.
- Responded to inquiries from parents and guardians.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
Education
Medical Office Assistant -
Kaplan College
Corpus Christi, TX06-2006
High School Diploma -
Zapata High School
Zapata, TX05-1992
Skills
- Customer service
- Patience and empathy
- Work ethic and integrity
- Reliability and punctuality
- Issue resolution
- Payment collection
- Sales expertise
- Parent-teacher communication
- Classroom organization
- Outdoor play supervision
- Childcare regulations compliance
- Child guidance
- Child observation
- Child care
- Infant care
- FLUENT IN English and Spanish
Timeline
Cashier
Triple A Liquor Store
03.2024 - Current
Childcare Teacher, Cook, Office Assistant
Little Angels Learning Center #2
12.2023 - Current
Assistant Manager
Chevron 7 Days
11.2019 - 05.2022
Cashier
Hawk Quick
07.2017 - 11.2018
Child Caregiver
Little Angels Learning Center #1
11.2016 - 01.2018
Medical Office Assistant -
Kaplan College
High School Diploma -
Zapata High School