Creative and adaptable, bringing a fresh perspective to digital media campaigns. Possesses a strong understanding of social media platforms and content creation, coupled with proficiency in graphic design and video editing. Committed to producing impactful digital strategies that engage audiences and drive brand growth.
Hi, I’m
Maria Alves
Ft. Pierce,FL
Summary
Overview
8
years of professional experience
3
Languages
Work History
Missionary Flights International
Digital Media Specialist
07.2023 - Current
Job overview
- Increased social media following from 3K followers to the current total of 13K followers.
- Researched and developed new campaigns across multiple channels.
- Determined and supported keyword selection, audience targeting, retargeting, and remarketing.
- Created visually engaging multimedia content such as videos, infographics, and interactive presentations for use across digital platforms.
- Managed social media presence, consistently growing follower count and driving meaningful interactions.
- Optimized website content and images to improve search engine rankings.
- Collected and analyzed Web metrics such as visits, time on site and page views per visit.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Worked with external advertising agencies and news media channels by coordinating and completing multiple projects.
PNC Bank
Teller
03.2021 - 06.2023
Job overview
- Assisted approximately 100 customers a day with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Educated customers on use of banking website and mobile apps.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Identified sales opportunities and referred customers to branch partners in financial services.
House of Music PSL
Administrative Assistant
08.2016 - 12.2020
Job overview
- Managed phone and email correspondence and handled incoming and outgoing mail and calls.
- Delivered excellent customer service through prompt responses to client inquiries, giving tours, addressing concerns effectively, and building strong relationships.
- Supported executive staff by scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Managed CRM containing 60 recurring students, entered data, and completed other clerical tasks.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Supported company leaders by managing budgets, scheduling appointments, and organizing class itineraries.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Indian River State CollegeFt. Pierce, FL
Bachelor of Science from Business Administration And Management
05-2027
University Overview
- Dean's List Fall 2024
- 3.74 GPA
Indian River State CollegeFt. Pierce, FL
Associate of Arts from Theatre
05-2019
University Overview
- Performing Arts Scholarship Recipient
- Dean's List Fall 2017 & Spring 2018 & 19
- 3.7GPA
Treasure Coast High SchoolPort Saint Lucie
High School Diploma
05-2017
University Overview
Skills
- CRM management
- Video editing
- Multimedia production
- Web analytics
- Blogging
- HTML and CSS coding
- Digital advertising
- Teamwork
- Customer service
- Creative thinking
- Social media marketing
- SEO strategies
- Effective storytelling
- Service promotion
Certification
- Google Ads Certification - Google.
- Digital Marketing & E-Commerce Certification - Google.
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Full Professional
Timeline
Digital Media Specialist
Missionary Flights International
07.2023 - Current
Teller
PNC Bank
03.2021 - 06.2023
Administrative Assistant
House of Music PSL
08.2016 - 12.2020
- Google Ads Certification - Google.
- Digital Marketing & E-Commerce Certification - Google.
Indian River State College
Bachelor of Science from Business Administration And Management
Indian River State College
Associate of Arts from Theatre
Treasure Coast High School
High School Diploma
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