Open To Work
Maria Dayanara Ramirez Rocha
McDonald's
Work Preference
Job Search Status:
Open to work
Desired Job Title
Shift LeaderRetail Sales AssociateFront Desk ReceptionistCustomer Service RepresentativeMedical Assistant
1
Language
4
years of professional experience
Results-driven Shift Leader experienced in team leadership and customer service management. Enhanced operational efficiency and fostered team collaboration to elevate service standards. Streamlined operations to reduce costs while employing sound judgment to contribute to organizational success.
Work History
Shift Leader
2 Years 3 Months- Coordinated shift schedules to optimize staffing and improve productivity during peak hours.
- Supervised team members to ensure efficient operations and high service standards.
- Trained new employees on food safety, customer service, and operational procedures.
- Monitored inventory levels and conducted regular stock audits to minimize waste.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources, and monitored team performance to keep the business profitable and running smoothly.
Retail Sales Associate
1 Year 8 Months- Assisted customers with product selections and inquiries to enhance the shopping experience.
- Processed transactions accurately using POS system, ensuring efficient checkout experience.
- Processed transactions accurately using the POS system, ensuring an efficient checkout experience.
- Collaborated with team members to achieve sales goals and improve store performance.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
Medical Assistant Phlebotomy - Medical
Skills
Cash handling
Service management
Team management
Goal tracking
Customer service operations
Inventory management
Operational efficiency
Problem-solving
Goal management
Positive attitude
Languages
Spanish
Limited Working
Timeline
Shift Leader
McDonald's
05.2024 - CurrentRead More
Retail Sales Associate
Gap
09.2022 - 05.2024Read More
Arizona College
Medical Assistant Phlebotomy from Medical
Read More