Maria De Jesus Palacio
Washington,DC
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Bartending position. Willingness to take on added responsibilities to meet team goals. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Imperfecto And Seven Reasons Restaurant
04.2023 - Current
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
- Communicated clearly with kitchen staff about guest needs and dietary restrictions, ensuring accurate orders were prepared as requested.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Store Team Member/ Cashier
South Block
06.2023 - 01.2024
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Prepared food orders, and operating line station.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
Busser
Seven Reasons
03.2023 - 04.2023
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Supported team members with additional tasks, promoting a positive work environment.
Event Hostess
Private Event
03.2023 - 03.2023
- Resolved guest concerns promptly and professionally, displaying excellent customer service skills in high-pressure situations.
- Demonstrated adaptability by quickly adjusting plans as needed based on evolving event conditions or last-minute changes from clients.
- Maintained a clean and presentable event space, contributing to a welcoming atmosphere for guests.
Education
Bartending
Professional Bartending School
Arlington, VA05.2024
Skills
- Customer Service
- Strong multitasking
- Active Learning
- Conflict Resolution
- Service prioritization
- Detail Oriented
- Flexible and Adaptable
- Team Player
Languages
Spanish
Native or Bilingual
English
Professional Working
Portuguese
Full Professional
Timeline
Store Team Member/ Cashier
South Block
06.2023 - 01.2024
Restaurant Hostess
Imperfecto And Seven Reasons Restaurant
04.2023 - Current
Busser
Seven Reasons
03.2023 - 04.2023
Event Hostess
Private Event
03.2023 - 03.2023
Bartending
Professional Bartending School
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