Maria Denisse Cosme
Hartford,CT
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
29
29
years of professional experience
Work History
Online Personal Shopper
Instacart
Harford, CT
03.2021 - Current
- Greeted customers and provided excellent customer service.
- Assisted in selecting items according to customer preferences.
- Created personalized shopping experiences for each customer.
Orders Picker
Amazon
New Haven, CT
10.2021 - 11.2024
- Utilized scanning equipment for picking, packing and shipping orders.
- Assembled boxes or other containers and packed items carefully to ensure safe shipment.
- Prepared orders for shipment by wrapping packages securely with protective materials such as bubble wrap or foam padding.
Assembler
OFS
Avon, CT
03.2023 - 06.2024
- Follow established assembly methods and procedures to ensure product quality standards are met.
- Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners.
- Assemble components according to specifications using hand tools, power tools, and other equipment.
Driver
Amazon
Windsor Locks, CT
04.2022 - 09.2023
- Delivered packages to customers in a timely and efficient manner.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
- Assisted with loading and unloading freight when necessary.
- Adhered to company policies and procedures related to safety and security standards.
Overnight Stocker
Walmart
Waterbury, CT
08.2018 - 12.2022
- Organized shelves, racks and bins to ensure product availability.
- Operated forklift and pallet jacks to unload trucks and move products throughout the store.
- Restocked shelves according to plan-o-grams set up by management team.
- Checked expiration dates on all food items to ensure quality control standards were met.
- Utilized hand truck to transport large quantities of merchandise between departments or areas within the store.
- Built displays for special promotions, sales events and seasonal items as directed by supervisor.
- Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
Security Guard Supervisor
Genesis Security Services
Ponce, Puerto Rico
01.1996 - 04.2016
- Conducted investigations regarding potential violations of security regulations or safety protocols.
- Managed the scheduling of personnel shifts, vacations, sick days and overtime requirements for team members.
- Trained newly hired personnel on operational guidelines as well as safety practices associated with their duties.
Education
GED -
Ponce Metro
Ponce P.R06-1997
Skills
- Delivery Management
- Customer service expertise
- Decision-Making
- Prioritizing Orders
- Customer Service
- Delivery procedures
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Assembler
OFS
03.2023 - 06.2024
Driver
Amazon
04.2022 - 09.2023
Orders Picker
Amazon
10.2021 - 11.2024
Online Personal Shopper
Instacart
03.2021 - Current
Overnight Stocker
Walmart
08.2018 - 12.2022
Security Guard Supervisor
Genesis Security Services
01.1996 - 04.2016
GED -
Ponce Metro