Desired Job Title
Patient Care CoordinatorPatient Care CoordinatorBookkeeperWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Brownsville, TX, US
Open to relocation: No
Open To Work
Maria G Carrizales
Brownsville,TX
Work Preference
Summary
Bilingual Patient Care Coordinator with over 15 years in healthcare administration. Expertise in coordinating patient appointments, performing insurance verifications, and collaborating with audiologists to ensure seamless patient experiences. Committed to optimizing workflows and improving patient satisfaction.
Overview
30
30
years of professional experience
Work History
Patient Care Coordinator
Northland Hearing Centers/Starkey
Brownsville, TX
07.2016 - 03.2025
- Coordinated patient appointments and managed schedules for efficient service delivery.
- Assisted patients in understanding hearing aid options and usage instructions.
- Collaborated with audiologists to ensure seamless patient care and follow-up services.
- Completed insurance verifications and claim forms for patient intake and processing.
- Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.
- Obtained informed consent and payment documentation from patients and filed in system.
- Obtained maximum reimbursement by following up on unpaid claims and reviewing monthly aging reports.
Patient Care Coordinator
NewSound Hearing Centers
Brownsville, Texas
09.2009 - 07.2016
- Educated patients on hearing care and device maintenance procedures.
- Scheduled appointments and managed front desk operations efficiently.
- Reviewed and updated insurance documentation for accuracy and compliance.
- Filed insurance claims by obtaining and entering data related to patient, insurance provider, and medical code for procedures and services provided.
Bookkeeper
Muñoz Carpentry
Gainesville, Georgia
05.1995 - 04.2004
- Utilized accounting software to streamline bookkeeping tasks.
- Processed accounts payable and receivable transactions.
- Managed payroll processing for staff members.
- Managed financial transactions and recordkeeping with precision, ensuring accuracy in ledgers and accounts.
- Balance the checkbook and execute deposits.
Education
Medical Office Specialist
South Texas Vo-Tech
Brownsville06-2005
High School Diploma -
Continental Academy
Gainesville, GA09-2002
Skills
- Customer service
- Bilingual in English and Spanish
- Insurance verification and claims processing
- Computer proficiency
- Adaptive team player
- Time management
Timeline
Patient Care Coordinator
Northland Hearing Centers/Starkey
07.2016 - 03.2025
Patient Care Coordinator
NewSound Hearing Centers
09.2009 - 07.2016
Bookkeeper
Muñoz Carpentry
05.1995 - 04.2004
Medical Office Specialist
South Texas Vo-Tech
High School Diploma -
Continental Academy