Mariah Brooks
Tomball,TX
Summary
Dynamic and customer-focused cashier with extensive experience at SUBWAY® Restaurants, recognized for enhancing service speed and building strong customer relationships. Proficient in cash handling and team collaboration, consistently delivering exceptional service and contributing to a positive shopping experience. Committed to professionalism and integrity in all transactions.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
2020
2020
years of professional experience
Work History
Cashier
SUBWAY®Restaurants
Tomball, TX
02.2019 - 06.2019
- Processed customer transactions accurately and efficiently to enhance service speed.
- Maintained cleanliness and organization of work station, ensuring a safe environment.
- Assisted customers in menu selection, providing product knowledge and recommendations.
- Handled cash register operations, including balancing cash drawers at shift's end.
- Collaborated with team members to streamline order processing during peak hours.
- Contributed to training new staff on cash handling procedures and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Cashier
Burger King
Detroit, MI
2015 - 06.2017
- Processed customer transactions accurately and efficiently to enhance service speed.
- Maintained cleanliness and organization of work station, ensuring a safe environment.
- Assisted customers in menu selection, providing product knowledge and recommendations.
- Handled cash register operations, including balancing cash drawers at shift's end.
- Collaborated with team members to streamline order processing during peak hours.
- Contributed to training new staff on cash handling procedures and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Cashier
Little Caesars
03.2014 - 06.2016
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Catherine Ferguson Academy
Detroit, MI09.2014
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Money handling
- Reliability and punctuality
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Refunds and exchanges
Timeline
Cashier
SUBWAY®Restaurants
02.2019 - 06.2019
Cashier
Little Caesars
03.2014 - 06.2016
Cashier
Burger King
2015 - 06.2017
High School Diploma -
Catherine Ferguson Academy