Mariah Carroll
Perris,CA
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Stater Brothers Markets
04.2021 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Order Selector
UNFI, United Natural Foods
01.2020 - 02.2021
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Checked inventory and selected products from specific locations based upon availability.
Education
High School Diploma -
Lakeside High School
Lake Elsinore, CA06.2020
Skills
- Staff Training
- Microsoft Word
- Active Listening
- Report Preparation
- Order Fulfillment
- Understanding Customer Needs
- Microsoft PowerPoint
- Microsoft Excel
- Problem-Solving Ability
- Organized Paperwork
- Motivated Team Player
- Complex Problem-Solving
American sign language
100% fluent is ASL.
Languages
Spanish
Limited Working
Timeline
Customer Service Representative
Stater Brothers Markets
04.2021 - Current
Order Selector
UNFI, United Natural Foods
01.2020 - 02.2021
High School Diploma -
Lakeside High School
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