Summary
Overview
Work History
Education
Skills
Timeline

Mariah Cochran

Truetts Grille
Jackson,GA
9
years of professional experience

Customer service–oriented professional with strong skills in cash handling and guest satisfaction. Experienced in working in fast-paced environments while staying organized and efficient. Skilled at teamwork, multitasking, and problem-solving, with a focus on maintaining a positive attitude and dependable work ethic.

Work History

Sales Associate

4 Years 3 Months
Truetts Grille | 05.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Chicken Salad Chick

1 Year 4 Months
Server Jobs | 12.2020 - 04.2022

Executed sales strategies ensuring food quality met standards and customers received exceptional care.

Sales Associate

1 Year 7 Months
Belk | 11.2017 - 06.2019

Customer service, sales, calling customers, computer, putting up stock.

  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding goals.

Education

Some College (No Degree) - Orthopedic Technology

Southern Crescent Technical College | Griffin, GA

High School Diploma

Ola High School | Mcdonough, GA | 04-2016

Skills

Inventory control procedures
Dispute mediation
Reliable and punctual
Customer service
Time management ability
Microsoft competency
Verbal/written communication
Customer- and service-oriented
Excellent communication skills
Money handling
Client account management
Reading comprehension skills
Team player mentality
Energetic self-starter
Written and oral communication skills
Active listening
Accurate money handling
Outgoing personality
Listening skills
Cash register operation

Timeline

Sales Associate

Truetts Grille
05.2022 - CurrentRead More

Chicken Salad Chick

Server Jobs
12.2020 - 04.2022Read More

Sales Associate

Belk
11.2017 - 06.2019Read More

Ola High School

High School Diploma
Read More

Southern Crescent Technical College

Some College (No Degree) from Orthopedic Technology
Read More
Mariah Cochran