Mariah Dominguez
Daytona Beach,FL
Summary
Goal-oriented, data-driven Strategic Account Director and PharmD with pharma industry and healthcare marketing experience, backed by a strong scientific and clinical acumen. Increased account base and strengthened client relationships, including cross-functional teams such as Regulatory, Medical, Legal and Sales. Excellent communications skills, detail-oriented, and a quick learner. Advocate for evidence-based medicine and fair-balanced messaging.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Strategic Account Director
Bond and Matter
01.2024 - Current
- Manage a portfolio of high-value accounts (pharmaceutical/biopharma companies, >$10 million) and driving business expansion
- Increase client retention and expand existing accounts by building strong relationships and identifying opportunities for strategic growth
- Collaborate with internal teams (eg, copy, creative, editorial) and external teams (ie, PRC, Marketing, Commercial Operations, Sales) to ensure projects are executed timely and held to a high standard
- Negotiate scopes of work with clients, securing favorable new business, track accruals, and issue invoices
- Lead cross-functional teams to develop tailored solutions for complex client challenges, achieving successful outcomes
- Actively participate in PRC/MLR review meetings and concept reviews, fostering a collaborative environment among Commerical, Regulatory, Medical, and Legal functions
- Co-lead brand strategy, positioning, and messaging workshops
- Write, review, and edit key HCP promotional deliverables including but not limited to flashcards, slide decks, emails, websites, brochures, banner ads, posters, videos, and articles
- Moderate advisory boards, webinars, and one-on-one consultancies with KOLs
- ·Participate in business development, including pitches, capabilities presentations, and talent acquisition
- Train, mentor and motivate team members to instill desire for superior performance
Senior Strategic Account Manager
Bond and Matter
01.2023 - 12.2023
- Managed a portfolio of high-value accounts (pharmaceutical/biopharma companies, $5 million) and driving business expansion
- Collaborated with internal teams (eg, copy, creative, editorial) and external teams (ie, PRC, Marketing, Commercial Operations, Sales) to ensure projects are executed timely and held to a high standard
- Increased client retention and expanded existing accounts by building strong relationships and identifying opportunities for strategic growth
- Negotiated scopes of work with clients, securing favorable new business, tracked accruals, and issued invoices
- Led cross-functional teams to develop tailored solutions for complex client challenges, achieving successful outcomes
- Wrote, reviewed, and edited key HCP promotional deliverables including but not limited to flashcards, slide decks, emails, websites, brochures, banner ads, posters, videos, and articles
- Actively participated in PRC/MLR review meetings and concept reviews, fostering a collaborative environment among Commerical, Regulatory, Medical, and Legal functions
- Moderated advisory boards, webinars, and one-on-one consultancies with KOLs
- ·Participated in business development, including pitches, capabilities presentations, and talent acquisition
Strategic Account Manager
Bond and Matter
08.2021 - 12.2022
- Served as the primary point of contact for all account-related matters, as well as a strategic/clinical thought partner, building trust with key decision makers.
- Collaborated with internal teams (eg, copy, creative, editorial) and external teams (ie, PRC, Marketing, Commercial Operations, Sales) to ensure projects are executed timely and held to a high standard
- Participated in brand planning
- Wrote, reviewed, and edited key HCP promotional deliverables including but not limited to flashcards, slide decks, emails, websites, brochures, banner ads, posters, videos, and articles
- Moderated one-on-one consultancies with KOLs
Clinical Pharmacist, Per Diem
St. Francis Hospital and Medical Center
08.2021 - 08.2022
- Reviewed and verified medication orders for the 617-bed hospital, in areas including but not limited to intensive care, neonatal intensive care, infectious diseases, internal medicine, labor and delivery, and emergency medicine
- Served as a drug information resource for healthcare professionals, improving prescribing practices across the institution.
- Collaborated with interdisciplinary healthcare teams for optimal patient care and improved treatment outcomes.
- Developed strong relationships with healthcare providers, facilitating communication and collaboration for better patient care coordination.
- Evaluated medication regimens for complex patients, identifying potential drug interactions and devising alternative treatment strategies when necessary.
- Advised nursing staff on appropriate medication administration and IV drug compatibilities
- Performed medication reconciliation with patients and/or nurses to help ensure accurate medication orders
- Performed quality assurance for all patient-specific and Pyxis-loaded medications (including IV preparations)
Clinical Pharmacist
St. Francis Hospital and Medical Center
05.2020 - 08.2021
- Worked overnight as the Pharmacist-in-Charge for the department of pharmacy
- Reviewed and verified medication orders for the 617-bed hospital, in areas including but not limited to intensive care, neonatal intensive care, infectious diseases, internal medicine, labor and delivery, and emergency medicine
- Served as a drug information resource for healthcare professionals, improving prescribing practices across the institution.
- Collaborated with interdisciplinary healthcare teams for optimal patient care and improved treatment outcomes.
- Developed strong relationships with healthcare providers, facilitating communication and collaboration for better patient care coordination.
- Evaluated medication regimens for complex patients, identifying potential drug interactions and devising alternative treatment strategies when necessary.
- Advised nursing staff on appropriate medication administration and IV drug compatibilities
- Performed medication reconciliation with patients and/or nurses to help ensure accurate medication orders
Pharmacy Manager
CVS Health
02.2019 - 05.2020
- Led a high-performing team of pharmacists and technicians (n=16) to deliver exceptional patient care and service
- Performed all day-to-day duties required of all staff pharmacists, including but not limited to prescription verification, compounding, immunizations, patient consultations
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction
- Collaborated with store manager to maintain daily operations
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed
- Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively
- Counseled patients on OTC and prescription mediation therapies; vaccinated adult patients to protect against diseases
- Precepted pharmacy students; trained pharmacy technicians to become leaders within the district
Staff Pharmacist
CVS Health
02.2019 - 05.2020
- Performed all day-to-day duties required of all staff pharmacists, including but not limited to prescription verification, compounding, immunizations, patient consultations
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed
- Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively
- Counseled patients on OTC and prescription mediation therapies; vaccinated adult patients to protect against diseases
- Precepted pharmacy students; trained pharmacy technicians to become leaders within the district
- Translated for Spanish-speaking customers and patients
Education
Doctor of Pharmacy, Honors Program -
University of Connecticut School of Pharmacy
Storrs, CT05.2018
Bachelor of Science - Pharmacy Studies
University of Connecticut
Storrs, CT05.2016
Skills
- Strategic Planning, Marketing Strategy Development, and Brand Positioning
- Business Development and Negotiation
- Project Management and Task Prioritization
- Client Relationship Building
- Financial Acumen
- Creative Direction
- Team Leadership, Staff Management, and Mentorship
- Teamwork and Collaboration
- Data-driven Decision-making
- Detail-oriented and Meticulous
- Microsoft Office Suite
- PRC/MLR and Veeva PromoMats
Publications
NIAMS
Pachyonychia Congenita: the condition and the mission to end the debilitating pain
Janice Schwartz, Mariah Dominguez, PharmD, RPh, Rutu Patel, PharmD, RPh, Holly Evans, C. David Hansen, MD
International Journal of Obesity
Roman, Y., Dominguez, M., Easow, T., Pasupuleti, V., White, C., & Hernandez, A. (2018). Effects of intermittent versus continuous dieting on weight and body composition in obese and overweight people: a systematic review and meta-analysis of randomized controlled trials. International Journal of Obesity, 43(10), 2017-2027. doi: 10.1038/s41366-018-0204-0
Certification
- Pharmacist, PCT.0014497, Connecticut State Board of Pharmacy, Active
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Strategic Account Director
Bond and Matter
01.2024 - Current
Senior Strategic Account Manager
Bond and Matter
01.2023 - 12.2023
Strategic Account Manager
Bond and Matter
08.2021 - 12.2022
Clinical Pharmacist, Per Diem
St. Francis Hospital and Medical Center
08.2021 - 08.2022
Clinical Pharmacist
St. Francis Hospital and Medical Center
05.2020 - 08.2021
Pharmacy Manager
CVS Health
02.2019 - 05.2020
Staff Pharmacist
CVS Health
02.2019 - 05.2020
Doctor of Pharmacy, Honors Program -
University of Connecticut School of Pharmacy
Bachelor of Science - Pharmacy Studies
University of Connecticut