MARIAH DRAKE
Chichester
Summary
Results-oriented bartender/server with a strong emphasis on customer service and relationship building. Demonstrated ability to efficiently manage multiple tasks while maintaining a professional demeanor. Known for maintaining a clean and organized bar during busy hours. Skilled in training new staff on proper bartending techniques and developing extensive knowledge of various beverages. Exhibits excellent guest service skills and follows alcohol awareness procedures effectively.
Overview
4
4
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification
Work History
Salesperson
Breezline
Concord
08.2025 - 02.2026
- Engaged customers to understand their needs and recommend suitable services.
- Processed sales transactions using the company's point-of-sale system efficiently.
- Maintained product knowledge to provide accurate information to customers.
- Resolved customer inquiries and complaints promptly and professionally.
- Participated in training sessions to stay updated on new products and promotions.
- Conducted follow-up communications with customers to ensure satisfaction with purchases.
- Educated customers about products and services offered by the company.
BARTENDER/SERVER
Applebee's
Concord
09.2021 - 07.2025
- Developed strong working relationships with customers and staff.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Kept bar organized and clean during busy hours.
- Performed all cleaning duties before, during and after shift including sanitizing bar surfaces.
- Greeted patrons promptly and cordially, exhibiting excellent guest service skills.
- Completed POS transactions, returning currency, coin, and payment cards to patrons.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Trained new staff on proper bartending techniques including mixing drinks, pouring beer, stocking liquor shelves and handling cash transactions.
- Developed extensive knowledge of beer, wine, spirits, cocktails and other beverages to ensure accuracy when taking orders.
- Mixed and served a variety of alcoholic and non-alcoholic beverages.
- Maintained cleanliness and organization of the bar area during shifts.
- Engaged with customers to provide exceptional service and recommendations.
- Handled cash transactions accurately and managed the register effectively.
- Trained new bartenders on menu items and standard operating procedures.
Education
High School Diploma -
Perry highschool
Queen creek, AZSkills
- Relationship Building
- Patience and Tolerance
- Adaptability and Flexibility
- Analytical Thinking
- Customer Service
- Team player attitude
- Teamwork and Professionalism
- Time management abilities
Certification
Bar certification
Timeline
Salesperson
Breezline
08.2025 - 02.2026
BARTENDER/SERVER
Applebee's
09.2021 - 07.2025
High School Diploma -
Perry highschool