Summary
Overview
Work History
Education
Skills
Timeline
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Mariah Fondren

Phoenix,AZ

Summary

Intuitive Beauty Advisor with comprehensive understanding of customer needs and sales strategies for client base growth and retention. Innovative designer with talent for creating unique looks that inspire customer confidence.

Overview

6
6
years of professional experience

Work History

Sales Associate

Walgreens
06.2021 - 03.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Cosmetic Beauty Advisor

Sallys Paddock Redbank Winery
09.2018 - 10.2020
  • Developed strong relationships with clients through attentive listening, empathy, and genuine care for their beauty concerns.
  • Helped achieve monthly sales goals by consistently meeting or exceeding personal targets set by management.
  • Provided a safe and hygienic environment for clients by consistently sanitizing tools, surfaces, and products according to industry standards.
  • Implemented targeted marketing strategies to engage potential customers both online and in person.
  • Maintained a clean, organized, and visually appealing counter space to create a welcoming environment for customers.
  • Enhanced client loyalty through consistent follow-up on their cosmetic needs and preferences.
  • Offered make-up tips and popular tutorials in alignment with latest trends.
  • Increased customer satisfaction by providing personalized beauty consultations and product recommendations.

Education

Esthetician Program -

Paul Mitchell The School
Phoenix, AZ

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented
  • Exceptional customer service
  • Relationship Building
  • Outgoing Personality
  • Cash Handling
  • Money Handling
  • Flexible Schedule
  • Verbal/written communication
  • Cash Register Operation
  • Stocking and Receiving
  • Cash Handling Accuracy
  • Client Service
  • Conflict Resolution
  • Store Opening and Closing
  • Sales expertise
  • Product Sales
  • Customer Needs Assessment
  • Complex Problem-Solving
  • Sales Strategies
  • POS System Operation
  • Meeting deadlines
  • Merchandising knowledge
  • Upselling
  • Professional Demeanor
  • Retail Store Operations
  • Adapt to diverse groups
  • Cleaning techniques
  • Guest Relations
  • Sales Training
  • Payment Processing
  • Strategic Planning
  • Merchandising understanding
  • Inventory Tracking
  • Sales Development
  • Building rapport
  • Inventory Control
  • Policy and Procedure Adherence
  • Merchandise Display
  • Product Recommendations
  • Order Processing
  • Sales Goals Attainment
  • Relationship selling
  • Point of sale operation
  • Business Development
  • Product Promotions

Timeline

Sales Associate

Walgreens
06.2021 - 03.2024

Cosmetic Beauty Advisor

Sallys Paddock Redbank Winery
09.2018 - 10.2020

Esthetician Program -

Paul Mitchell The School

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Mariah Fondren