Mariah Gonzales
Houston
Summary
Reliable and organized professional with extensive customer service experience. Proven track record of providing exceptional service to all customers. Possesses excellent communication and problem-solving skills. Committed to delivering quality service and providing a positive customer experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
Buffalo bayou Wings
Houston
03.2024 - 08.2024
- Provided friendly and efficient table service to enhance customer experience.
- Managed food and drink orders using point-of-sale systems efficiently.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Warehouse Worker
Sharps medical waste
Houston
03.2016 - 09.2023
- Operated pallet jack to transport medical waste throughout the facility.
- Sorted and packaged hazardous materials for safe disposal procedures.
- Maintained cleanliness and organization of the warehouse environment daily.
PLS CHECK CASHING
Houston
02.2023 - 07.2023
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Built and maintained positive working relationships with co-workers.
- Provided information regarding room availability and rate quotes for potential guests.
- Utilized computer systems to enter customer information accurately and efficiently.
- Managed daily paperwork For Opening/Closing Store.
- Identified areas of improvement in existing processes by utilizing feedback from customers and colleagues.
Cashier/bartender/server
BREWINGZ WINGS N MORE
Houston
10.2018 - 07.2022
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of all areas around restraunt.
- Performed opening and closing procedures.
Server
MAMBOS SEAFOOD
Houston
11.2020 - 04.2021
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of all areas around restraunt.
- Performed opening and closing procedures.
Cashier
MCDONALDS
Houston
01.2015 - 11.2016
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of all areas.
- Took orders from customers
Education
High school -
Stephen F Austin Highschool
Skills
- Serving Experience
- POS Systems
- Credit and Cash Payments
- Chart Pulling
- Automated Telephone Systems
- Problem Solving Skills
- Cash Handling
- Guest Satisfaction
- Host/Hostess
- Listening Skills
- Retail Sales
- Financial Transactions
- Sales Expertise
- Cleaning Experience
- Food Safety
- Cashiering
- Warehouse
- Adaptability in fast-paced environments
- Supply restocking
Certification
- Food Handler Certification
- TABC Certified
Timeline
Server
Buffalo bayou Wings
03.2024 - 08.2024
PLS CHECK CASHING
02.2023 - 07.2023
Server
MAMBOS SEAFOOD
11.2020 - 04.2021
Cashier/bartender/server
BREWINGZ WINGS N MORE
10.2018 - 07.2022
Warehouse Worker
Sharps medical waste
03.2016 - 09.2023
Cashier
MCDONALDS
01.2015 - 11.2016
High school -
Stephen F Austin Highschool