Professional Summary
Overview
Work History
Education
Skills
Timeline

Mariah Gonzales

Maximus
Valrico,FL
2027
years of professional experience

Detail-oriented professional with a strong background in health insurance and policy analysis. Skilled in managing accurate documentation and improving workflow processes, contributing to enhanced operational efficiency and client retention.

Work History

Insurance Specialist

Maximus | 2025 - Current
  • Processed insurance claims efficiently, ensuring adherence to compliance regulations and company policies.
  • Assisted clients in understanding coverage options and benefits, enhancing customer satisfaction and retention.
  • Maintained accurate records in claims management system, improving data integrity and retrieval efficiency.
  • Collaborated with cross-functional teams to streamline claim processing workflows, reducing turnaround times for approvals.

AI Data Annotation Specialist

MERCOR | 2025 - 2026
  • Annotated large datasets for training AI models, ensuring high accuracy and relevance.
  • Collaborated with cross-functional teams to refine data annotation guidelines and standards.
  • Reviewed annotated data for consistency, providing feedback to improve overall quality.
  • Utilized various annotation tools and software to streamline workflow processes effectively.

Assistant Manager

Kim’s Cuban Sandwich Shop | 2020 - 2025
  • Supervised daily operations to ensure efficient service delivery and customer satisfaction.
  • Trained new staff on food preparation techniques and health safety standards.
  • Managed inventory levels, reducing waste through careful monitoring and ordering processes.
  • Developed strong working relationships with staff, fostering a positive work environment.

Insurance Verification Specialist

Smart Financial | 2022 - 2024
  • Verified insurance coverage for patient procedures, ensuring accuracy and compliance with policy requirements.
  • Communicated with insurance providers to resolve discrepancies and obtain necessary approvals for services.
  • Processed and maintained accurate records of insurance verifications in electronic health record systems.
  • Collaborated with healthcare teams to streamline verification processes, enhancing operational efficiency.

Education

High School Diploma

Brandon High School | Brandon, FL | 07.2021

Skills

Documentation skills
Customer service
Health insurance
Critical thinking
Policy analysis
Customer billing
Data entry
HIPAA compliance

Timeline

Insurance Specialist

Maximus
2025 - CurrentRead More

AI Data Annotation Specialist

MERCOR
2025 - 2026Read More

Assistant Manager

Kim’s Cuban Sandwich Shop
2020 - 2025Read More

Insurance Verification Specialist

Smart Financial
2022 - 2024Read More

Brandon High School

High School Diploma
Read More
Mariah Gonzales