Detail-oriented professional with a strong background in health insurance and policy analysis. Skilled in managing accurate documentation and improving workflow processes, contributing to enhanced operational efficiency and client retention.
Work History
Insurance Specialist
Maximus | 2025 - Current
Processed insurance claims efficiently, ensuring adherence to compliance regulations and company policies.
Assisted clients in understanding coverage options and benefits, enhancing customer satisfaction and retention.
Maintained accurate records in claims management system, improving data integrity and retrieval efficiency.
Collaborated with cross-functional teams to streamline claim processing workflows, reducing turnaround times for approvals.
AI Data Annotation Specialist
MERCOR | 2025 - 2026
Annotated large datasets for training AI models, ensuring high accuracy and relevance.
Collaborated with cross-functional teams to refine data annotation guidelines and standards.
Reviewed annotated data for consistency, providing feedback to improve overall quality.
Utilized various annotation tools and software to streamline workflow processes effectively.
Assistant Manager
Kim’s Cuban Sandwich Shop | 2020 - 2025
Supervised daily operations to ensure efficient service delivery and customer satisfaction.
Trained new staff on food preparation techniques and health safety standards.
Managed inventory levels, reducing waste through careful monitoring and ordering processes.
Developed strong working relationships with staff, fostering a positive work environment.
Insurance Verification Specialist
Smart Financial | 2022 - 2024
Verified insurance coverage for patient procedures, ensuring accuracy and compliance with policy requirements.
Communicated with insurance providers to resolve discrepancies and obtain necessary approvals for services.
Processed and maintained accurate records of insurance verifications in electronic health record systems.
Collaborated with healthcare teams to streamline verification processes, enhancing operational efficiency.