Mariah Guerrero
Fort Worth,TX
Summary
Accomplished Regional Manager with a proven track record at Freebirds World Burrito, specializing in operations and staff training. Expert in streamlining processes for efficiency and enforcing compliance, significantly enhancing customer satisfaction and operational standards. Skilled in strategic planning and staff management, fostering a culture of continuous improvement and team collaboration. Professional leader with comprehensive background in regional management. Strong focus on team collaboration and achieving results. Flexible with changing needs and dependable in all situations. Skilled in strategic planning, operational efficiency, and stakeholder communication. Highly motivated and prepared to drive impactful results.
Overview
16
16
years of professional experience
Work History
Regional Manager
Freebirds World Burrito
03.2023 - Current
- Oversaw daily operations to ensure alignment with quality standards and customer satisfaction.
- Ensured compliance with industry standards and regulations by enforcing strict health and safety guidelines in each establishment.
- Streamlined operations for increased efficiency by conducting regular audits of restaurant processes and procedures.
- Managed budgets effectively, achieving cost savings without compromising service levels or product quality in any location under my supervision.
Training General Manager
Freebirds World Burrito
01.2018 - 03.2023
- Optimized team dynamics by facilitating collaborative workshops aimed at fostering open communication among employees.
- Evaluated the effectiveness of existing training programs, making data-driven adjustments for continuous improvement.
- Streamlined onboarding processes for new hires, resulting in a more efficient and productive workforce.
- Promoted a culture of learning by regularly reviewing employee feedback and adapting instructional strategies accordingly.
Training General Manager
Pei Wei Asian Kitchen
10.2008 - 12.2018
- Evaluated the effectiveness of existing training programs, making data-driven adjustments for continuous improvement.
- Ensured compliance with all company policies, safety regulations, and industry standards through consistent oversight of daily operations.
- Monitored customer interactions regularly to address concerns promptly and maintain high levels of satisfaction.
- Increased overall store efficiency by implementing strategic initiatives and optimizing operational processes.
Education
High School Diploma -
Arlington Heights High School
Fort Worth, TX05-2009
Skills
- Operations
- Staff training and development
- Strategic planning
- Staff management
Languages
Spanish
Native or Bilingual
Timeline
Regional Manager
Freebirds World Burrito
03.2023 - Current
Training General Manager
Freebirds World Burrito
01.2018 - 03.2023
Training General Manager
Pei Wei Asian Kitchen
10.2008 - 12.2018
High School Diploma -
Arlington Heights High School
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