Mariah Guillen
Jacksonville,TX
Summary
Dedicated cashier with a track record of excellence in customer service and cash handling, honed at KFC - Leland Thompson and What-a-burger Restaurant. Skilled in using POS technology and providing empathetic customer assistance, I excel in fast-paced environments, ensuring accuracy and customer satisfaction. Proven ability to mentor staff and boost sales through effective communication and professionalism. I also was on a drill team in High School and had a leadership role within the team for 2 years so I consider myself to have good leadership.
Overview
2
2
years of professional experience
Work History
Cashier
KFC - Leland Thomspon
11.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Cashier
What-a-burger Restaurant
10.2022 - 01.2023
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Education
Tyler Junior College
Tyler, TXSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Reliability and punctuality
- Professionalism and courtesy
- Product restocking
- Conflict resolution
Timeline
Cashier
KFC - Leland Thomspon
11.2023 - Current
Cashier
What-a-burger Restaurant
10.2022 - 01.2023
Education
Tyler Junior College
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