I am a skilled and compassionate healthcare professional. Consistently providing a patient-focused approach and positive attitude. Searching for a position that will allow me to demonstrate my skills in providing direct patient care.
Overview
9
9
years of professional experience
Work History
Patient Care Coordinator
Miracle-Ear
09.2024 - 11.2025
Appointment scheduling and managing patient flow
Insurance verification
Prior authorizations
Answering incoming calls and appointment confirmations
Billing Specialist
Selah Family Chiropractic
02.2023 - 01.2024
Reviewed patient accounts for accuracy of CPT and DX codes
Assisted patients with understanding their medical bills and provided clarification on complex insurance issues
Communicated with insurance providers to resolve denied claims
Medical Receptionist
The Eye Center
04.2022 - 02.2023
Scheduled appointments, communicated with patients, and updated records
Answered the phone promptly, and directed calls appropriately
Verified insurance benefits
VA authorizations
Managed and tracked all Labor & Industries claims
Medical Technician
Ponderosa Assisted Living Community
02.2022 - 04.2022
Administered medications and treatments according to established protocols and physician orders.
Conducted routine health assessments, monitoring vital signs and reporting changes in resident conditions.
Maintained accurate medical records using electronic health record (EHR) systems for compliance and quality assurance.
Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
Home Care Aide
Senior Life Resources North West
08.2016 - 12.2021
Assisted clients with activities of daily living (ADL's)