Self-motivated and highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hostess
Pollys Pies
Santa Ana, CA
10.2023 - Current
Coordinated dining room staff workflow to foster prompt and courteous service.
Managed the waiting list, ensuring that all parties were seated in a timely manner.
Greeted customers, answered questions and recommended specials to increase profits.
Developed long-term relationships with customers to increase opportunities for repeat business.
Server
Oishii Sushi Bar
Corona, CA
03.2023 - 10.2023
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Responded efficiently to guest inquiries and complaints in a professional manner.
Provided excellent customer service to ensure satisfaction.
Handled money transactions accurately while following company procedures for handling cash payments.
After-School Care Leader
Kicks to Learn
Corona, CA
01.2023 - 06.2023
Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
Communicated effectively with parents or guardians about their child's academic performance and behavior.
Developed and implemented lesson plans and activities for children of various ages.
Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
Education
Associate of Arts - Theatre Arts
Riverside City College
Riverside, CA
06-2023
High School Diploma -
Corona High School
Corona, CA
06-2020
Theatre Arts
Cal State Long Beach
Long Beach, CA
Skills
Customer Service
Guest Engagement
Food Running
Ordering Procedures
Positive and Professional
Safe Food Handling
Effective Customer Upselling
Table Setting
Cash Handling
POS Operation
Group Leadership
Activity Planning
Safety Understanding
Affiliations
Some interests are making music, learning new instruments, acting in films, spending time with friends.