Mariah Jackson
Los Angeles,CA
Summary
Self-motivated and highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hostess
Pollys Pies
Santa Ana, CA
10.2023 - Current
- Coordinated dining room staff workflow to foster prompt and courteous service.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Greeted customers, answered questions and recommended specials to increase profits.
- Developed long-term relationships with customers to increase opportunities for repeat business.
Server
Oishii Sushi Bar
Corona, CA
03.2023 - 10.2023
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
After-School Care Leader
Kicks to Learn
Corona, CA
01.2023 - 06.2023
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Communicated effectively with parents or guardians about their child's academic performance and behavior.
- Developed and implemented lesson plans and activities for children of various ages.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
Education
Associate of Arts - Theatre Arts
Riverside City College
Riverside, CA06-2023
High School Diploma -
Corona High School
Corona, CA06-2020
Theatre Arts
Cal State Long Beach
Long Beach, CASkills
- Customer Service
- Guest Engagement
- Food Running
- Ordering Procedures
- Positive and Professional
- Safe Food Handling
- Effective Customer Upselling
- Table Setting
- Cash Handling
- POS Operation
- Group Leadership
- Activity Planning
- Safety Understanding
Affiliations
- Some interests are making music, learning new instruments, acting in films, spending time with friends.
Certification
- CPR certified
References
References available upon request.
Timeline
Hostess
Pollys Pies
10.2023 - Current
Server
Oishii Sushi Bar
03.2023 - 10.2023
After-School Care Leader
Kicks to Learn
01.2023 - 06.2023
Associate of Arts - Theatre Arts
Riverside City College
High School Diploma -
Corona High School
Theatre Arts
Cal State Long Beach
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