Mariah Jaramillo
Houston
Summary
Dynamic Sales Associate with L’Oréal Fragrances, skilled in customer service and problem-solving. Proven ability to enhance store appeal and foster customer loyalty, leading to increased repeat business. Adept at managing returns and exchanges while effectively collaborating with team members to achieve sales goals. Strong time management and multi-tasking abilities.
Overview
4
4
years of professional experience
Work History
Sales Associate
L’Oréal Fragrances
10.2023 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Host
P.F. Chang's Bistro
06.2021 - 10.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Criminal Justice - Criminal Justice
Houston Community College
Houston, TXSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving
- Multi-tasking strength
Languages
Spanish
Native or Bilingual
Portuguese
Professional Working
Timeline
Sales Associate
L’Oréal Fragrances
10.2023 - 01.2025
Host
P.F. Chang's Bistro
06.2021 - 10.2022
Criminal Justice - Criminal Justice
Houston Community College
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