Mariah King
Cottage Grove,MN
Summary
Results-driven supervisor skilled in fostering exceptional customer experiences and ensuring compliance with safety standards. Experienced in mentoring teams and streamlining processes to drive efficiency and enhance donor satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Center Supervisor
Biolife Plasma Services
03.2023 - Current
- Supervised daily operations ensuring compliance with safety and quality standards.
- Trained and mentored staff on plasma donation procedures and best practices.
- Implemented process improvements enhancing workflow efficiency and donor experience.
- Conducted regular inspections of equipment and supplies to maintain operational readiness.
- Facilitated communication between staff and management to promote a positive work environment.
Service Leader
Chipotle Grill
05.2021 - 03.2023
- Led team in delivering exceptional customer service and fostering a positive dining experience.
- Streamlined operational processes to enhance efficiency and reduce wait times during peak hours.
- Trained and mentored new staff on company policies, food safety standards, and service protocols.
- Conducted regular inventory checks to ensure product availability while minimizing waste.
Education
Associate of Arts - Political Science, Journalism
North Park University
Chicago, IL05-2022
Skills
- Team management
- Creative solutions
- Goal oriented
- Customer service
- Operations management
- Workplace safety
Certification
- Basic Life Support (CPR and AED) Certification, American Heart Association, issued 11/2024
Timeline
Center Supervisor
Biolife Plasma Services
03.2023 - Current
Service Leader
Chipotle Grill
05.2021 - 03.2023
Associate of Arts - Political Science, Journalism
North Park University