Pursued opportunities to secure a prominent role in customer service within healthcare or administrative sectors.
Im a professional caregiver who have 12 plus years of experience in this industry, I've worked for celebrities and I've traveled to make sure my clients were safe and healthy. I've given high quality performance and I absolutely love what I do. A Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.
Work History
Certified Professional Caregiver
Custom Home Care | 2024 - 2025
I'm a licensed skilled professional caregiver that certified in many categories, such as dementia, impairment disorder (CID), Alzheimer's cancer, vitals, monitor hyper-Tension hypotension, ALS, HIV,
Assisted clients with daily living activities, ensuring comfort and safety.
Monitored client health status, reporting changes to healthcare professionals.
Developed individualized care plans based on client needs and preferences.
Maintained accurate documentation of client progress and care provided.
Communicated effectively with families to provide updates and support.
Trained new caregivers on best practices in personal care and safety protocols.
Implemented strategies to enhance client engagement and emotional well-being.
Collaborated with multidisciplinary teams to optimize care delivery for clients.
Supported the emotional well-being of clients'' family members by offering respite services, allowing them to take breaks from caregiving responsibilities without worry.
Elevated overall client satisfaction by consistently demonstrating professionalism, empathy, and a strong commitment to providing high-quality care.
Identified needs and coordinated plans for travel and out-of-town functions.
Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Scheduled daily and weekly care hours for client caseload.
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Entrusted to handle confidential and sensitive situations in professional matter.
Transported clients to and from medical appointments with safety and efficiency.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assistant Manager
Jmc Dominion | 2015 - 2024
Assisted in developing operational strategies to enhance team productivity and efficiency.
Coordinated daily activities, ensuring alignment with organizational goals and project timelines.
Supported training initiatives for new staff, fostering a collaborative work environment.
Monitored inventory levels and implemented effective stock management practices.
Analyzed workflow processes to identify areas for improvement and streamline operations.
Facilitated communication between departments to promote teamwork and resolve issues promptly.
Developed process documentation to ensure consistency in task execution across the team.
Led performance reviews, providing constructive feedback to enhance team member development.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Care giver
HELP AT HOME | 01.2024undefined
Various assignments performing general
Activity management, food preparation
Provided personal assistance service to patients/clients
Medication assistance.
Communication to patient/family and other employees
773-873-3400
Caregiver
3 Years
Prolink Home Health Corporation | 01.2018 - 01.2021
Various assignments performing general
Activity management, food preparation
Provided personal assistance service to patients/clients
Medication assistance.
Communication to patient/family and other employees
214-267-1985
Assisted clients with daily living activities, enhancing personal hygiene and comfort.
Communicated effectively with healthcare professionals to relay client needs and progress updates.
Developed personalized care plans tailored to individual client requirements, promoting overall well-being.
Trained new caregivers in best practices for patient care, fostering a supportive team environment.
Monitored client health metrics regularly, identifying changes and adjusting care approaches accordingly.
Implemented safety protocols to minimize risks and ensure a secure home environment for clients.
Coordinated transportation for clients to medical appointments, improving access to necessary healthcare services.
Assisted clients with activities of daily living, promoting independence and quality of life.
Built strong relationships with clients to deliver emotional support and companionship.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
General Office & Warehouse Clerk
2 Months
ADECCO | 08.2014 - 10.2014
Various assignments performing general warehouse, inventory, warehouse clerical and general office duties.
Personal Care Attendant
5 Months
INTEGRACARE | 10.2013 - 03.2014
Provided non-medical care, companionship and domestic services to clients in their place of residence.
Provided personal assistance service to patients/clients
Provided a safe and clean environment
Provided positive, supportive, respectful communication to patient/family and other employees
Shared observations and problems with the Scheduling Supervisor
Administrative Assistant - Sales
5 Years 3 Months
PERFECTSCENTS BATH BODY & HOME | 06.2008 - 09.2013
Assisted in overseeing office operations with an emphasis on cash management.
Supported inventory monitoring for essential manufacturing materials.
Helped facilitate effective communication through telephone interactions.
Maintained precise documentation for the sales team.
Executed graphic design and editing for promotional materials and website enhancements.
Developed and refined graphic designs for promotional materials and website to elevate brand visibility.
Assisted in processing customer orders and tracking shipments.
Organized and maintained sales documentation for easy access.
Coordinated communication between sales representatives and clients.
Supported inventory management by updating product availability records.
Engaged with customers to address inquiries and provide product information.
Streamlined office procedures to improve overall workflow effectiveness.
Created and maintained reports, documents, and presentations to assist with administrative support.
Collected and maintained file of receipts to coordinate expense report submission.
Maximized time management skills to achieve multiple tasks under strict deadlines without compromising quality or attention to detail in daily responsibilities.
Improved proposal development process by creating templates, gathering pertinent information, and facilitating communication between departments.
Optimized team performance, scheduling meetings, organizing travel arrangements, and managing expense reports for sales representatives.
Facilitated seamless communication within the department through efficient coordination of internal meetings and distribution of relevant materials.
Cross-trained to support other teams to meet operational needs and team deadlines.
Assisted in the recruitment process for new sales representatives, conducting preliminary interviews, and evaluating candidate qualifications to determine potential fit within the organization.
Assisted coworkers and staff members with special tasks on daily basis.
Collaborated with other teams to identify areas of opportunity and implement changes to optimize sales operations and reporting.
Education
GED
01-2015
Homeschooled
Delayed due to injury at birth
- Business Administration & Music
TARRANT COUNTY COMMUNITY COLLEGE | 01-2015
Skills
Leveraged customer service expertise to build rapport with diverse individuals