MARIAH MAGNUSON
Oregon City,OR
Summary
Maintained accuracy under pressure while managing high customer volumes, fostering a positive atmosphere and collaborating effectively with team members to enhance service delivery.
Overview
8
8
years of professional experience
Work History
Inside Sales Representative
Express Employment Professionals
Gladstone, OR
04.2026 - 09.2026
- Conducted high-volume outbound prospecting to identify staffing needs, qualify leads, and generate new business opportunities.
- Built relationships with business owners, managers, and hiring decision-makers by presenting tailored staffing solutions and maintaining consistent follow-up.
- Managed prospect activity in CRM systems, including call notes, lead qualification, follow-up scheduling, and pipeline development across multiple industries.
Remote Personal Assistant
Vulcanic Studioz
Costa Mesa, CA
10.2024 - 04.2026
- Answers calls and emails from clients and delivers messages on behalf of executives.
- Schedules appointments for clients and handles calendaring tasks.
- Proven ability to work independently with reliability and punctuality.
Customer Service Representative
SCP Distributors, POOLCORP
Milwaukie, OR
09.2025 - 02.2026
- Assisted customers with product selection, pricing, quotes, order processing, and account inquiries while providing knowledgeable front-counter and phone support.
- Prepared customer and vendor quotes, coordinated product availability, and helped source pool, irrigation, lighting, and related equipment to meet customer needs.
- Maintained accurate orders, billing, inventory, and customer account information while resolving issues quickly and building strong relationships with contractors and customers.
Dispatcher
Service Patriots
Vancouver, WA
04.2024 - 10.2024
- Excelled in multitasking to manage a high call volume with professionalism and efficiency.
- Proficiently used computer systems for data entry, tracking, and managing of driver information.
- Provided timely updates on order status and delivery times to customers and drivers.
Customer Service/Dispatcher
Home Comfort USA
Anaheim, CA
03.2023 - 04.2024
- Performed administrative duties such as filing documents, preparing bills and invoices and entering data into computer systems.
- Organized work schedules according to established guidelines; ensuring efficient use of resources available for dispatch operations.
Appointment Setter/Sales
Alpha Enviro-Tech
Anaheim, CA
07.2018 - 03.2023
- Communicated additions, cancellations, and special requests for appointment schedules to appropriate parties.
- Developed an ability to build rapport with potential customers and customers establish trust through effective communication.
Education
High School Diploma - undefined
ACCESS
Huntington Beach, CA06.2014
Skills
Sales & Lead Generation
Customer Relationship Management
Communication & Rapport Building
Problem Solving & De-escalation
Multitasking & Organization
CRM, Data Entry & Database Management
AWARDS
TSR Of The Month - multiple months for achieving the highest gross revenue in the company over 100k - Alpha Environment-Tech, Customer Service Representative of the Quarter - Home Comfort USA, Above & Beyond Award - Service Patriots
Timeline
Inside Sales Representative
Express Employment Professionals
04.2026 - 09.2026
Customer Service Representative
SCP Distributors, POOLCORP
09.2025 - 02.2026
Remote Personal Assistant
Vulcanic Studioz
10.2024 - 04.2026
Dispatcher
Service Patriots
04.2024 - 10.2024
Customer Service/Dispatcher
Home Comfort USA
03.2023 - 04.2024
Appointment Setter/Sales
Alpha Enviro-Tech
07.2018 - 03.2023
High School Diploma - undefined
ACCESS