MARIAH MCLEOD
Charter Communications
Wichita Falls,USA
11
years of professional experience
Customer-focused Retail Specialist with extensive experience in merchandise display and sales strategies. Skilled in analyzing sales data and implementing inventory management to enhance profitability. Strong communicator with a track record of building customer loyalty, exceeding sales goals, and delivering satisfaction. Knowledgeable in in-store promotions, inventory control, and loss prevention.
Work History
Assistant Store Manager
7 Months- Trained and mentored staff on sales techniques, product knowledge, and customer service standards.
- Analyzed sales data to identify trends, informing strategic decisions for promotional activities.
- Implemented inventory management systems to improve stock accuracy and reduce shrinkage.
- Coordinated daily store operations to enhance customer experience and optimize team performance.
Retail Specialist
6 Years 8 Months- Developed strategies for merchandising displays that enhanced customer engagement and increased sales.
- Reviewed daily sales reports to pinpoint areas for boosting profitability.
- Analyzed daily sales reports to identify opportunities for increasing profitability.
- Guided customers in product selections and provided knowledgeable assistance to enhance their shopping experience.
- Conducted weekly audits of merchandise to ensure accuracy of pricing information.
Customer Service Representative
1 Year 4 Months- Responded to inquiries and delivered information regarding EBT.
- Handled 4 accounts simultaneously, including EBT, Homeloan Payments, Polaris, and Hickory Farms.
- Maintained functionality of multiple accounts using dual monitors and various applications.
Manager
1 Year 7 Months- Assisted with inventory management, food preparation, and monitoring food temperatures to ensure quality standards.
- Completed safe counts to ensure the accuracy of cash handling.
- Managed a shift of 6-9 team members and created schedules.
Manager
2 Years 10 Months- Managed inventory counts, food preparation, and food temperatures.
- Led a team of 5-8 people during a shift.
- Recorded and confirmed customer orders, taking payments, and grill operations.
Education
High School Diploma
Skills
Customer service management
Visual Merchandising
Merchandise Display
Loss Prevention
Decision Making
Inventory management
Problem Solving
Effective Communication
Relationship Building
Inventory Control
Timeline
Assistant Store Manager
Charter Spectrum
01.2026 - CurrentRead More
Retail Specialist
Charter Communications
12.2019 - CurrentRead More
Customer Service Representative
The Results Companies
07.2018 - 11.2019Read More
Manager
Taco Bell
03.2018 - 10.2019Read More
Manager
Wendy's
04.2015 - 02.2018Read More
Senatobia Jr./Sr. High School
High School Diploma
Read More