Summary
Overview
Work History
Education
Skills
Timeline
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Mariah Monroy

Tucson,AZ

Summary

I am a dedicated worker, known for exceptional customer service and a strong work ethic. Expert in engaging guests and upselling products, significantly boosting sales. Skillfully resolving complaints and enhancing customer satisfaction. I maintain professional appearance and excel in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Server

Keg Steakhouse & Bar
04.2022 - 08.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Increased sales significantly by upselling higher-end products to customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Server

The Screamery
08.2023 - 06.2024
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Processed sales transactions for cash, debit, and credit purchases.

Education

Allure Medical Spa
Tucson, AZ

Hogan School of Real Estate
Tucson, AZ

Canyon Del Oro Highschool
Tucson, AZ
05.2024

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Professional Appearance

Timeline

Server

The Screamery
08.2023 - 06.2024

Server

Keg Steakhouse & Bar
04.2022 - 08.2024

Allure Medical Spa

Hogan School of Real Estate

Canyon Del Oro Highschool

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Mariah Monroy