Mariah Perez
Anaheim,CA
Summary
Flexible customer service professional with a history at JCPenney.great in cash handling and giving customer satisfaction. strong multitasking abilities while managing high pressure situations as a Host at Denny's. Known for patience and empathy, consistently enhancing guest experiences and efficiently operating POS systems.
Overview
3
3
years of professional experience
Work History
Cashier
Jcpennys
Anaheim, CA
06.2023 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions
- Helped customers complete purchases, locate items, and join reward programs.
Host
Dennys
Anaheim, CA
10.2022 - 07.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma -
Gilbert High School
Anaheim, CA05.2024
Skills
- Customer service
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Strong multitasking
- Active learning
- Table bussing
- POS system operations
Timeline
Cashier
Jcpennys
06.2023 - Current
Host
Dennys
10.2022 - 07.2023
High School Diploma -
Gilbert High School