Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

MARIAH RYAN

Sandy,UT

Summary

I am an energetic, empathetic, and compassionate individual seeking a position in the community, where I can build the foundations of a long career. Creating opportunities for people to gain access to emotional and logistical support. As well as, seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Housing Specialist

Volunteers Of America Utah
10.2024 - Current
  • Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
  • Assisted applicants in filling out housing applications and verifying assets.
  • Educated landlords on fair housing laws and regulations, fostering an environment of equal opportunity for all applicants regardless of race or socioeconomic status.
  • Built a network of community partners and resources to provide holistic support services to clients navigating the complex landscape of affordable housing.
  • Conducted regular research on grants, vouchers, other housing options, and potential community partners to improve supports for all clients.

MOBILE RESPONSE TEAM - MANAGER ON CALL

Rape Recovery Center
10.2023 - 10.2024
  • Helped train and mentor team members with apricot, difficulties navigating complex situations, and find opportunities for growth.
  • Developed and maintained relationships with outside organizations and within company members.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

MOBILE RESPONSE TEAM VICTIM ADVOCATE

Rape Recovery Center
02.2023 - 10.2024
  • Generated rapport and researched resources available
  • Responded to crisis calls and provided on-call support to clients in response to Code-Rs at the hospital.
  • Participated in training and professional development opportunities to enhance advocacy skills.
  • Served as a liaison between crime victims and relevant legal professionals, ensuring clear communication and understanding of the victim''s needs throughout the process.
  • Improved victim support services by establishing a strong rapport and providing emotional assistance to victims.

INDEPENDENT CONTRACTOR/ OWNER

Self-Employed
01.2015 - 05.2023
  • Established and maintained productive, professional working relationships
  • Utilizing money management skills, Learning how to pursue and effectively employ the necessary skills for entrepreneurship
  • Including but not limited to; using communication and social skills to make people feel comfortable, listening, being empathetic, adapting to situational changes, caregiving, conflict resolution, and creating and maintaining
  • Being adaptable while finding creative and unique solutions to various situations.

Education

GENERALS -

Salt Lake Community College
Salt Lake City

HIGH SCHOOL DIPLOMA -

Jordan High School
Salt Lake City, UT
01.2014

Skills

  • Verbal and written communication
  • Complex Problem-Solving
  • Adaptability
  • Active listening and de-escalation
  • Social perceptiveness
  • Working with people from various backgrounds and cultures
  • Detail-oriented
  • Victim advocacy
  • Documentation And Reporting
  • Client Relationship Building

Certification

  • Sexual Assault Counselor 40 Hour training - From UCASA - 2023
  • Case Management Certification - VOA - 2024
  • CPR Certified - VOA - 2025

Languages

American Sign Language
Limited Working

Timeline

Housing Specialist

Volunteers Of America Utah
10.2024 - Current

MOBILE RESPONSE TEAM - MANAGER ON CALL

Rape Recovery Center
10.2023 - 10.2024

MOBILE RESPONSE TEAM VICTIM ADVOCATE

Rape Recovery Center
02.2023 - 10.2024

INDEPENDENT CONTRACTOR/ OWNER

Self-Employed
01.2015 - 05.2023

GENERALS -

Salt Lake Community College

HIGH SCHOOL DIPLOMA -

Jordan High School

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MARIAH RYAN