Mariah Sierra
Chicago,IL
Summary
Organized and proactive receptionist with a background in healthcare settings. Known for managing appointments and maintaining a welcoming environment, ensuring patients receive exceptional service while efficiently handling administrative tasks.
Overview
3
3
years of professional experience
Work History
Dental Office Receptionist
Dental Works P C
Chicago, IL
11.2024 - Current
- Greeted patients warmly and checked them in for appointments.
- Managed appointment scheduling using dental office software.
- Answered phone calls and addressed patient inquiries efficiently.
- Collected patient information and verified insurance details accurately.
- Maintained cleanliness and organization of the reception area.
- Assisted dental staff with administrative tasks as needed.
- Processed payments and issued receipts for services rendered.
- Communicated effectively with patients to ensure a positive experience.
Certified Care Taker
Romanian Community Center
01.2023 - 11.2024
- Assisted elderly clients with daily living activities and personal care.
- Monitored health and medication schedules for elderly residents effectively.
- Provided companionship and emotional support to enhance quality of life.
Optician
Pearle Vision
Chicago, Illinois
10.2023 - 07.2024
- Assisted customers in selecting appropriate eyewear based on individual needs
- Explained eyewear care and maintenance to customers for optimal use
- Managed inventory levels and organized displays to enhance product visibility
Patient Sitter
St. Francis Hospital
06.2023 - 10.2023
- Monitored patient comfort and safety in various hospital settings.
- Assisted nursing staff with daily patient care and needs.
- Observed and reported changes in patient behavior to medical team.
Education
General Education - Ultrasound Technology
ITW Speer High School
Chicago, IL10.2023
Skills
- Appointment scheduling
- Patient record management
- Insurance verification
- Payment processing
- Dental office software
- Customer relationship management
- Administrative support
References
Available upon request.
Leadership Experience
The ability to motivate my team members to do great work, build trust and influence.
Communication Skills
Through my work experience and education, I have developed strong communication skills, and I'm able to clearly convey points to different audiences. I'm also a good listener which aids in my ability to intimately understand a situation and prepare an appropriate response.
Timeline
Dental Office Receptionist
Dental Works P C
11.2024 - Current
Optician
Pearle Vision
10.2023 - 07.2024
Patient Sitter
St. Francis Hospital
06.2023 - 10.2023
Certified Care Taker
Romanian Community Center
01.2023 - 11.2024
General Education - Ultrasound Technology
ITW Speer High School