Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships.
Overview
5
5
years of professional experience
Work History
Loan Specialist
Regional Finance
Flowood
03.2024 - Current
Assisted customers in understanding the terms of their loan agreements and answered any questions they had about them.
Processed loan modifications when requested by customers or required by lenders.
Collaborated with company teams to expedite loan approval processes.
Manager
Tower Loan
Alabaster, AL
03.2022 - 09.2022
Assist customers by answering questions and responding to requests
Completing loan contracts by explaining the provision of the loan to the applicant
Evaluate loan applications
Administration the cash deposit
Manager Trainee
Tower Loan
Pearl, MS
05.2021 - 03.2022
Prepares accurate loan files
Schedules and tracks closing dates
Identify customer needs
Handles inbound and outbound calls from current and potential customers
Sales Associate
Home Goods
Flowood, MS
05.2020 - 05.2021
Cross sell products
Providing product information/knowledge to customers
Operating a cash register
Education
Bachelor - Business Administration
Strayer University
Birmingham, AL
12-2026
High School Diploma -
Brandon High School
Brandon, MS
01.2020
Skills
Customer assistance
Credit analysis
Loan origination
Telephone and email etiquette
Debt restructuring
Payment scheduling
Customer consulting
High-energy attitude
Data entry
Awards
High Honors, All A’s in the Business/Marketing high school course, Completing the high school course of Business service/Marketing, National Technical Honor Society