Summary
Overview
Work History
Education
Skills
Timeline
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Mariah Templeton

Mt. Morris

Summary

Dynamic sales associate with a proven track record at Bath & Body Works, excelling in customer service and cash handling. Recognized for building strong customer relationships and enhancing store appeal. Adept at problem-solving and fostering teamwork, consistently delivering exceptional service in high-pressure environments. Reliable and outgoing, committed to driving sales and customer loyalty.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

12
12
years of professional experience

Work History

Sales Associate

Bath & Body Works
09.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales Associate

Carters Oshkosh
01.2021 - 01.2022
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Secretary

Lapeer Awning and Window
08.2020 - 01.2021
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.

Manager

Little Caesars
05.2013 - 07.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

Education

High School Diploma -

Elisabeth Ann Johnson High School
Mt. Morris, MI
05-2013

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Outgoing personality
  • Cash handling

Timeline

Sales Associate

Bath & Body Works
09.2023 - Current

Sales Associate

Carters Oshkosh
01.2021 - 01.2022

Secretary

Lapeer Awning and Window
08.2020 - 01.2021

Manager

Little Caesars
05.2013 - 07.2019

High School Diploma -

Elisabeth Ann Johnson High School