Mariah Williams
SALTLAKECITY
Summary
Dynamic professional with strong background in customer service and team collaboration. Proven ability to train and mentor staff, driving sales performance and enhancing service quality. Ready to leverage experience to contribute to organizational success.
Overview
11
11
years of professional experience
Work History
Sales Associate
Victra Verizon
Salt Lake City, UT
09.2025 - Current
- Engaged customers through effective communication to understand needs and recommend suitable products.
- Managed inventory levels, ensuring timely restocking of merchandise to enhance customer experience.
- Trained new sales associates on company policies and effective sales techniques for improved performance.
- Analyzed customer feedback to identify trends and implement strategies for service enhancement.
- Collaborated with team members to achieve sales targets and improve overall store performance.
- Utilized point-of-sale systems to process transactions accurately and efficiently, minimizing errors.
- Developed product knowledge through ongoing training, resulting in informed customer interactions and increased satisfaction.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Caregiver
USDC
American Fork, UT
10.2021 - 12.2023
- Provided personalized care to clients, enhancing comfort and well-being through daily support activities.
- Assisted clients with daily living tasks, promoting independence and dignity in personal care routines.
- Monitored client health conditions, reporting changes to medical staff for timely interventions.
- Developed individualized care plans in collaboration with healthcare professionals to meet specific client needs.
- Trained new caregivers on best practices and safety protocols, improving team performance and service quality.
- Implemented activity programs that stimulated cognitive function and physical mobility among clients.
Receptionist
Jess Manley Construction
Provo, UT
10.2018 - 10.2021
- Managed front desk operations, ensuring seamless communication between clients and construction teams.
- Coordinated scheduling for site visits, meetings, and contractor appointments to optimize workflow efficiency.
- Maintained accurate records of client interactions, project inquiries, and service requests for reference and follow-up.
- Developed and implemented filing systems for confidential documents, enhancing information retrieval processes.
Front End Manager
Fresh Market
American Fork, UT
09.2015 - 10.2018
- Oversaw daily front-end operations, ensuring exceptional customer service and efficient checkout processes.
- Trained and mentored new staff on front-end procedures and customer interaction techniques.
- Implemented process improvements to enhance operational efficiency and reduce customer wait times.
- Collaborated with management to develop strategies for increasing sales through promotional initiatives.
- Conducted regular audits of front-end performance metrics, identifying areas for improvement and actionable solutions.
- Led team meetings to communicate goals, address challenges, and foster a collaborative work environment.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Education
High School Diploma -
Mountain View High School
Orem, UTSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Listening skills
- Multi-tasking strength
- Reliable and punctual
- Flexible schedule
- Sales expertise
Timeline
Sales Associate
Victra Verizon
09.2025 - Current
Caregiver
USDC
10.2021 - 12.2023
Receptionist
Jess Manley Construction
10.2018 - 10.2021
Front End Manager
Fresh Market
09.2015 - 10.2018
High School Diploma -
Mountain View High School