Mariah Yanez
Corpus Christi
Summary
Detailed oriented medical office representative with over eight years of experience in patient registration insurance verification and administrative support. Proven ability to multitask in fast, paced work environments while providing excellent service to patients and supporting medical staff. Dedicated to creating a welcoming environment and sharing patient satisfaction and maintaining compliance with healthcare regulations.
Overview
7
7
years of professional experience
Work History
Patient Care Coordinator
Wellmed at Kingsville
Kingsville, TX
09.2025 - Current
- Coordinated patient scheduling and managed appointment reminders to enhance operational efficiency.
- Assisted in maintaining accurate patient records and ensured confidentiality compliance.
- Communicated effectively with patients and healthcare providers to address inquiries and resolve issues.
- Streamlined patient intake procedures, improving workflow and reducing wait times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Answered incoming calls, scheduled appointments and filed medical records.
Medical Billing Specialist
Prospine Chiropractic
Corpus Christi, TX
09.2022 - 08.2025
- Processed insurance claims efficiently, ensuring accuracy and compliance with industry regulations.
- Managed patient billing inquiries, providing clear explanations of charges and payment options.
- Reviewed medical codes for accuracy, minimizing claim denials and resubmissions.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
- Printed and reviewed monthly patient aging report and solicited overdue payments.
Patient Access Representative
Driscoll Children's Hospital
Corpus Christi, TX
11.2018 - 10.2021
- Facilitated patient registration processes to enhance service efficiency and accuracy.
- insurance verification procedures, reducing wait times for patient access.
- Preparing admission and discharge paperwork for patients.
- Answer questions regarding appointments, insurance, billing, and general clinic procedures.
- Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
- Provided excellent customer service to patients and medical staff.
- Answered incoming calls, scheduled appointments and filed medical records.
Education
High School Diploma -
Brackenridge Highschool
San Antonio, TXSkills
- Critical thinking skills
- HIPAA compliance
- Appointment scheduling
- Organizational skills
- Patient relations
- Insurance verification
- Medical terminology
Timeline
Patient Care Coordinator
Wellmed at Kingsville
09.2025 - Current
Medical Billing Specialist
Prospine Chiropractic
09.2022 - 08.2025
Patient Access Representative
Driscoll Children's Hospital
11.2018 - 10.2021
High School Diploma -
Brackenridge Highschool