Maria J. Rosales Herradda
Mission,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Barista Shift Supervisor
PJ's Coffee Of New Orleans
05.2022 - 08.2023
- Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Reduced waste by implementing inventory control measures and properly storing perishable goods.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Maintained accurate financial records with diligent cash management practices to minimize discrepancies during shift changes.
- Boosted sales through the promotion of seasonal beverages and upselling bakery items to customers.
Swim Instructor
Sharyland High School
11.2021 - 02.2022
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Created comprehensive fitness programs tailored to needs and goals of each individual.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Adapted teaching techniques to different learning styles.
- Addressed behavioral issues promptly using a fair and consistent approach, fostering a respectful learning environment for all participants.
- Collaborated with other instructors to develop innovative teaching methods for improved student outcomes.
- Provided one-on-one instruction for students requiring additional assistance in mastering specific skills or techniques.
Education
High School Diploma -
Sharyland Pioneer High School
Mission, TX05.2023
Skills
- Critical Thinking
- Cleanliness Maintenance
- Team Leadership
- Honest and Dependable
- Analytical Thinking
- Excellent memory
- Adaptable and Flexible
- Fluent in Spanish
- First Aid/CPR
- Customer Service Management
Languages
Spanish
Native or Bilingual
Timeline
Barista Shift Supervisor
PJ's Coffee Of New Orleans
05.2022 - 08.2023
Swim Instructor
Sharyland High School
11.2021 - 02.2022
High School Diploma -
Sharyland Pioneer High School
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