Maria Julia Baldo
Lathrop Ca.,CA
Summary
Dynamic and dedicated professional with extensive experience in customer service at WinCo Foods. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and team collaboration, consistently maintaining a welcoming environment while ensuring efficient operations. Committed to delivering excellence and fostering positive customer relationships.
Overview
2025
2025
years of professional experience
Work History
Cashier
WinCo Foods
Caregiver
Visiting Angels
- Operated cash register efficiently, processing customer transactions accurately and swiftly.
- Assisted customers with inquiries, enhancing overall shopping experience and satisfaction.
- Maintained clean and organized checkout area to ensure a welcoming environment for customers.
- Collaborated with team members to restock shelves, ensuring product availability for shoppers.
Food Sampler
CDS Costco
Antioch, CA
10.2022 - 04.2024
- Sampled food products to engage customers and promote sales.
- Provided information about product ingredients and preparation methods.
- Maintained cleanliness and organization of sampling area for optimal customer experience.
- Assisted in inventory management by tracking sample supplies and restocking as needed.
- Enhanced customer experiences by offering samples and detailed product information.
Mechanical Assembler
Lam Research
Livermore, CA
04.2019 - 02.2022
- Assembled complex mechanical components using precision tools and equipment.
- Interpreted engineering drawings and schematics for accurate assembly processes.
- Conducted quality inspections to ensure compliance with industry standards.
- Collaborated with team members to optimize assembly line efficiency.
Sales Associate
St. Vincent De Paul
Pleasant Hill, CA
05.2017 - 07.2020
- Assisted customers in locating merchandise and provided product information to enhance shopping experience.
- Engaged with community members to promote store events and initiatives, fostering positive relationships.
- Maintained organized sales floor, ensuring all items were properly displayed and stocked for optimal customer access.
Assembler
Systron Donner
Concord, CA
03.2006 - 08.2009
Cashier
Savemart
Pittsburg, CA
05.2003 - 09.2006
- Operated cash register efficiently, processing customer transactions accurately and swiftly.
- Assisted customers with inquiries, enhancing overall shopping experience and satisfaction.
- Maintained clean and organized checkout area to ensure a welcoming environment for customers.
- Collaborated with team members to restock shelves, ensuring product availability for shoppers.
Education
Bachelor of Science - Physical Therapy
Ago Medical And Educational Center
Philippines10.1998
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cleaning and sanitizing
Team collaboration
Customer service excellence
Money handling
Reliability and punctuality
Cash handling and management
Customer relations
Cash register operation
Written and verbal communication
Order taking
Professionalism and courtesy
Cash management
Cash register systems
Cash handling expertise
Payment processing
Product restocking
Conflict resolution
Product knowledge
Refunds and exchanges
Issue resolution
Complex Problem-solving
Merchandise restocking
Cash drawer balancing
POS system operations
Payment collection
POS systems
Staff training
Refund handling
Guest inquiries
ID verification
Attention to detail
Inventory management
Currency counting
Inventory control
Order packaging
Decision making aptitude
Sales expertise
Daily reporting
Retail merchandising
Product recommendations
Drawer balancing
Returns processing
Point of sale operation
Purchase assistance
Point-of-sale system operation
Order verification
Reports and documents
Point of sale proficiency
Records maintenance
Fraud prevention awareness
Loss prevention
Identification checks
Loyalty program promotion
Staff mentoring
Proficient in software
Accomplishments
Learned skills in customer service
Analyze problem solving skills
Worked in all areas of retailing and warehouse oprations
Learned how to operate cash register and maintain cash drawer
Treated customer with respect resulting in customer satisfaction and loyalty
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Food Sampler
CDS Costco
10.2022 - 04.2024
Mechanical Assembler
Lam Research
04.2019 - 02.2022
Sales Associate
St. Vincent De Paul
05.2017 - 07.2020
Assembler
Systron Donner
03.2006 - 08.2009
Cashier
Savemart
05.2003 - 09.2006
Cashier
WinCo Foods
Caregiver
Visiting Angels
Bachelor of Science - Physical Therapy
Ago Medical And Educational Center