Marialejandra Zabala
Houston,USA
Summary
Professional sales expert with fluency in English and Spanish, ready to drive results in fast-paced environment. Adept at building strong client relationships and leveraging product knowledge to meet and exceed targets. Known for teamwork, adaptability, and keep focus on achieving goals. Skilled in communication, negotiation, and customer service, delivering consistent performance under changing conditions.
Overview
6
6
years of professional experience
Work History
Bilingual Sales Representative
Government Employees Insurance Company
06.2024 - Current
- Always selling to customer's need, educating them on why they really need the product
- Achieved every monthly goal focused on sales
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Bilingual Customer Service Representative
Goverment Employement Insurance Company
01.2024 - 06.2024
- Customized approaches based on background, needs and level of understanding shown by each caller
- Offered suggestions for improving overall communication strategies within company
- Maintained up-to-date knowledge of company policies, procedures, and product offerings
- Addressed customers' concerns with effective inter-departmental collaboration
- Assisted customers needing help with company tools and order systems
Salesperson
Primerica
05.2023 - 12.2023
- Work as a financial agent, helping people getting life insurances and retirement plans
Customer Service, Cashier, Technician
Phone Repair Ambulance
01.2022 - 11.2023
- Work as a technician at a store, fixing phones, iPads, computers, also selling and buying electronic devices
- Enhanced customer satisfaction with fast, knowledgeable service
- Verified product pricing using electronic systems or associate assistance
- Informed customers of promotions and special offers to increase sales
- Operated POS systems using hand-held scanners, theft-detection devices and optical readers
Salesperson
Greenergy LLC
05.2021 - 01.2022
- Worked in the sales area, selling water softeners and alkaline water
- Also managed a store where I would show the products and get customers
Customer Service, Dispatcher
Gala Dispatch
09.2018 - 03.2019
- Worked answering calls to help customers from Directv that needed new installations or upgrades on their system
- Managed all technicians from an area, making sure all jobs were done properly and calling customers for their feedback
Education
High School Diploma -
Colegio Aleman De Maracaibo
Maracaibo, Venezuela07-2019
Skills
- Goal oriented
- Fluent bilingualism
- Sales presentations
- Customer support
- Friendly, positive attitude
- Teamwork and collaboration
Timeline
Bilingual Sales Representative
Government Employees Insurance Company
06.2024 - Current
Bilingual Customer Service Representative
Goverment Employement Insurance Company
01.2024 - 06.2024
Salesperson
Primerica
05.2023 - 12.2023
Customer Service, Cashier, Technician
Phone Repair Ambulance
01.2022 - 11.2023
Salesperson
Greenergy LLC
05.2021 - 01.2022
Customer Service, Dispatcher
Gala Dispatch
09.2018 - 03.2019
High School Diploma -
Colegio Aleman De Maracaibo
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